Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 2

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Marlena Anzalone

June 21, 2026

Dealership Rating
Employee Rating

I couldn't be more pleased with my experience at Executive and with Marlena. She is very personable and professional, the service was done in a timely fashion, and I really appreciated the shuttle s More

by Ks1538
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 22, 2026

Executive Volkswagen responded

We’re thrilled Marlena’s personable professionalism made your visit so positive. We’re glad your Volkswagen was serviced promptly and that the shuttle service added convenience. Thank you for the five-star review and for acknowledging Marlena. Make the Right Decision, Make the Executive Decision!

June 21, 2026

Dealership Rating
Employee Rating

Profesional, speedy, and trustworthy in regards to recommendations and repairs and services. My scheduled appointment was kept as scheduled. More

by YOLIEGIBBS45
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 21, 2026

Executive Volkswagen responded

Thank you for recognizing our professional, efficient service on your Volkswagen Atlas. Marlena and the team are glad we could earn your trust and keep your appointment on schedule. Make the Right Decision, Make the Executive Decision!

June 18, 2026

Dealership Rating
Employee Rating

Easy to book. Happy with the environment there. Car work was excellent Marlena was great! More

by craigslennon
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 18, 2026

Executive Volkswagen responded

Thank you for choosing us for your Volkswagen Taos service. We’re pleased to hear booking was easy and you enjoyed the welcoming atmosphere. It’s wonderful that Marlena provided excellent support during your visit. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

The staff is always professional, pleasent,and accommodating The quality of work is outstanding at all times More

by ARTAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Executive Volkswagen responded

It’s wonderful to hear our team treated you with care and attention during your Volkswagen Taos service. Delivering reliable performance checks and quality results is what we aim for. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. Nice place to go for services. Will return as needed for my car. More

by PATWALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Jade Gerber , Anthony substituted for Jade.

Jun 17, 2026

Executive Volkswagen responded

Thank you for sharing your experience. We’re glad our team provided friendly, helpful service for your Volkswagen GTI. We look forward to assisting you with any future maintenance. Make the Right Decision, Make the Executive Decision!

June 16, 2026

Dealership Rating
Employee Rating

I was happy that they were able to resolve the issue with my car. I just wish there was no issues from the beginning More

by Bradley2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber , Jeremy

Jun 16, 2026

Executive Volkswagen responded

We’re glad to hear we resolved the issue with your Volkswagen Tiguan, though we regret the inconvenience you experienced. Thank you for the positive rating and your patience. Let us know if you need anything further. Make the Right Decision, Make the Executive Decision!

June 13, 2026

Dealership Rating
Employee Rating

The dealership was good. The hard push for the brake fluids at 30,000 miles that was not needed was not appreciated. It cost me a couple of hundred dollars but cost the deale More

by MEGMARTINS3
Recommend Dealer
No

Other Employees Tagged: Marlena Anzalone

Jun 18, 2026

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, Meg, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 11, 2026

Dealership Rating
Employee Rating

Marlena always professional and service complete fast and always pleased with the results Highly recommended More

by rjmmassey
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 11, 2026

Executive Volkswagen responded

What a pleasure to hear Marlena’s professionalism and quick turnaround on your Volkswagen Tiguan made a difference. We’re thrilled you’re so pleased with the results and grateful for your recommendation. Make the Right Decision, Make the Executive Decision!

June 07, 2026

Dealership Rating
Employee Rating

Left with scratches on my rims and brake caliper that weren't present when i dropped car off More

by Sergiotorres72m
Recommend Dealer
No

Other Employees Tagged: Marlena Anzalone

Jun 11, 2026

Executive Volkswagen responded

Sergio, thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 06, 2026

Dealership Rating
Employee Rating

We were pleasantly surprised. Very effective communication. From check-in check out everything was handled very professional professionally More

by robfcal
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 06, 2026

Executive Volkswagen responded

We’re delighted to receive your five-star rating. We’re glad Marlena and our team communicated clearly and handled your Tiguan service professionally from check-in through check-out. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

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