Marlon Poole | Page 26

My husband and I just purchased a 2021 Chevrolet Trax from Tom Gill Chevrolet, and we can't be happier. I can't thank Marlon Poole enough for all the help that he gave us. He shows excellent customer ser from Tom Gill Chevrolet, and we can't be happier. I can't thank Marlon Poole enough for all the help that he gave us. He shows excellent customer service not only towards his customer, but is highly inspired by the dealership that he works for, " Tom Gill". Marlon has a way of making you feel so comfortable right from the very start Knowing that we were on a tight budget, he was able to help us maintain that budget, and he played the biggest role in the reason we are driving down the road in a new car. I highly recommend Tom Gill for your next car, and you won't be disappointed asking for Marlon Poole. Thanks again Tom Gill Chevrolet and Marlon Poole, and also to everyone that has made Tom Gill a big success. Thanks to Stacy for handling all our paperwork for us. Becky and Stan Kowalik More

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Greeted as soon as I walked. Felt welcomed to be part of the rom Gill family. Impressed with whole process. Will be coming back for future purchases the rom Gill family. Impressed with whole process. Will be coming back for future purchases More

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We were referred by a family member to see Marlon at Tom Gill. We have out first baby on the way and It had been awhile since we last purchased a car so wanted to make sure we went to the right place. Marlo Gill. We have out first baby on the way and It had been awhile since we last purchased a car so wanted to make sure we went to the right place. Marlone was nothing short of professonal and really took the pressure off of buying a car. We were so glad we went to see him and are happy with our new vehicle! Thanks again, Marlon! More

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Jayson was beyond helpful and professional. He worked his butt off to help transfer my Malibu to my girlfriend and get me the truck I wanted. I've bought 3 vehicles from Tom gill now and I will always g his butt off to help transfer my Malibu to my girlfriend and get me the truck I wanted. I've bought 3 vehicles from Tom gill now and I will always go to them first. Amazing service More

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This was by far the best dealership experience since moving to KY. This is our third car we have leased in KY. Marlon Poole, Falica Ellis and CJ all made its supper smooth, no pressure and actually made moving to KY. This is our third car we have leased in KY. Marlon Poole, Falica Ellis and CJ all made its supper smooth, no pressure and actually made us feel like people. We did an initial test drive about a month prior to pulling the trigger on a bigger car and when we first visited Marlon was friendly, supper attentive and answered all of our question or made sure to look up/ follow up on things he was not 100% on. After leaving the dealership there was no pushy phone calls or text, just one or two emails to see how we where doing and seeing if we had any questions. Falica made the financing as easy as it could be. When we saw there was a good deal on the lease we called up and we did all the approvals online/ over the phone on a Saturday. We knew what car we wanted on the lot so that also helped. She ran everything and orginized it so when we showed up Monday to pick up the car, CJ the other finance guy knew exactly what we had to sign because Falica was not there that day. We where In and out in under 2 hours. I know that sounds like a long time but compared to some of our other experiences this was fast. I will definitely say the sales department is an A+ Experience. More

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Marlon was so helpful! This was such an easy process even with having a 4 month old baby with us! We are so incredibly happy! with having a 4 month old baby with us! We are so incredibly happy! More

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Marlon Poole was great. He treated my wife and I very professionally and honestly and made our experience wonderful buying our new Colorado truck. We felt very comfortable in buying our new truck since professionally and honestly and made our experience wonderful buying our new Colorado truck. We felt very comfortable in buying our new truck since our last experience 14 years ago. He did an awesome job. Thank you Marlon, Greg and Jimmy for the wonderful experience. More

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They were great to work with. Answered all our questions and made the buying experience easy. We will be recommending Tom Gill to others and will be returning customers. and made the buying experience easy. We will be recommending Tom Gill to others and will be returning customers. More

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I'm writing this review for Marlon Poole from Tom Gill Chevrolet. Marlon was so patient and did not try to push a vehicle on me as most dealers do. He asked what I wanted in a vehicle and worked hard to Chevrolet. Marlon was so patient and did not try to push a vehicle on me as most dealers do. He asked what I wanted in a vehicle and worked hard to get me into one that I would like (which is hard with average credit and negative equity from my trade-in). I really appreciate the time he took with me to find a vehicle. I did not get the vehicle I wanted or the payment I wanted but I did get a brand new SUV. He took the time to explain the benefit of lower interest rates and my credit score but did not push me to buy the vehicle. I was not as happy with others at Tom Gill and would not have purchased if Marlon had not been my salesperson. The girls at the service desk seemed uninterested and we're more interested in filing their nails than helping the customer. The Manager who brought the paper to sign was pushy in the purchase with higher payments which almost made me leave but in the end, I purchased my new SUV and so far have been happy with it. I will continue to purchase my vehicles there so long as Marlon continues to be employed there. More

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This was my first time financing a car, and I was quite overwhelmed. After spending all Friday and Saturday running between dealerships, I finally made it to Tom Gill shortly before close. Marlon was extre overwhelmed. After spending all Friday and Saturday running between dealerships, I finally made it to Tom Gill shortly before close. Marlon was extremely patient with my sleepless confusion over finances and took the time to give me straight answers and explain what I didn't understand. He kindly worked well past close to ensure I was satisfied, as I still am! My only positive dealership experience thus far More

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