"Marlon Poole did a great job on selling the truck to my..."
Marlon Poole did a great job on selling the truck to my wife and I. Thank you very much. Thanks again Marlon. Vicky and Jimmy Gemmer
"Jayson was beyond helpful and professional. He worked..."
Jayson was beyond helpful and professional. He worked his butt off to help transfer my Malibu to my girlfriend and get me the truck I wanted. I've bought 3 vehicles from Tom gill now and I will always go to them first. Amazing service
"This was by far the best dealership experience since..."
This was by far the best dealership experience since moving to KY. This is our third car we have leased in KY. Marlon Poole, Falica Ellis and CJ all made its supper smooth, no pressure and actually made us feel like people. We did an initial test drive about a month prior to pulling the trigger on a bigger car and when we first visited Marlon was friendly, supper attentive and answered all of our question or made sure to look up/ follow up on things he was not 100% on. After leaving the dealership there was no pushy phone calls or text, just one or two emails to see how we where doing and seeing if we had any questions. Falica made the financing as easy as it could be. When we saw there was a good deal on the lease we called up and we did all the approvals online/ over the phone on a Saturday. We knew what car we wanted on the lot so that also helped. She ran everything and orginized it so when we showed up Monday to pick up the car, CJ the other finance guy knew exactly what we had to sign because Falica was not there that day. We where In and out in under 2 hours. I know that sounds like a long time but compared to some of our other experiences this was fast. I will definitely say the sales department is an A+ Experience.
Other Employees Tagged:
"Marlon was so helpful! This was such an easy process even..."
Marlon was so helpful! This was such an easy process even with having a 4 month old baby with us! We are so incredibly happy!
"Marlon Poole was great. He treated my wife and I very..."
Marlon Poole was great. He treated my wife and I very professionally and honestly and made our experience wonderful buying our new Colorado truck. We felt very comfortable in buying our new truck since our last experience 14 years ago. He did an awesome job. Thank you Marlon, Greg and Jimmy for the wonderful experience.
"They were great to work with. Answered all our questions..."
They were great to work with. Answered all our questions and made the buying experience easy. We will be recommending Tom Gill to others and will be returning customers.
"I'm writing this review for Marlon Poole from Tom Gill..."
I'm writing this review for Marlon Poole from Tom Gill Chevrolet. Marlon was so patient and did not try to push a vehicle on me as most dealers do. He asked what I wanted in a vehicle and worked hard to get me into one that I would like (which is hard with average credit and negative equity from my trade-in). I really appreciate the time he took with me to find a vehicle. I did not get the vehicle I wanted or the payment I wanted but I did get a brand new SUV. He took the time to explain the benefit of lower interest rates and my credit score but did not push me to buy the vehicle. I was not as happy with others at Tom Gill and would not have purchased if Marlon had not been my salesperson. The girls at the service desk seemed uninterested and we're more interested in filing their nails than helping the customer. The Manager who brought the paper to sign was pushy in the purchase with higher payments which almost made me leave but in the end, I purchased my new SUV and so far have been happy with it. I will continue to purchase my vehicles there so long as Marlon continues to be employed there.
"This was my first time financing a car, and I was quite..."
This was my first time financing a car, and I was quite overwhelmed. After spending all Friday and Saturday running between dealerships, I finally made it to Tom Gill shortly before close. Marlon was extremely patient with my sleepless confusion over finances and took the time to give me straight answers and explain what I didn't understand. He kindly worked well past close to ensure I was satisfied, as I still am! My only positive dealership experience thus far
"I LOVE Tom Gill, everybody is so nice and attentive. My..."
I LOVE Tom Gill, everybody is so nice and attentive. My sales lady Jessika was great she made my first car buying experience so smooth!! I will be returning.
"This is my third vehicle from this dealership. You can’t..."
This is my third vehicle from this dealership. You can’t go wrong with the free oil changes, tire rotation and car washes great service. Marlon Poole got us everything that we asked for. My next car will be from Tom Gill and Marlon will be my salesman