Marluin Reyes

⭐⭐⭐⭐⭐ Ask for Pedro C. !! Truly exceptional experience! I cannot say enough good things about my experience with Pedro C. at Westbury Toyota. From the moment I walked in !! Truly exceptional experience! I cannot say enough good things about my experience with Pedro C. at Westbury Toyota. From the moment I walked in to look at a 2019 Tacoma, Pedro treated the entire process as if I were purchasing a brand-new, top-of-the-line 2026 model. What stood out most was that Pedro genuinely got it. He didn’t just sell me a truck, he shared in my excitement. During the test drive, the joy and relief I felt were mirrored right back to me in his demeanor. He was warm, patient, reassuring, and deeply respectful throughout the entire process. Pedro never rushed me, never minimized my questions, and never made me feel like “just another sale.” From start to finish, he was supportive, professional, and kind - and that made all the difference. And the bow on the truck for the pickup photo? I didn’t even ask. That small gesture meant more than he probably realized 🥹. If you’re buying a vehicle at Westbury Toyota, do yourself a favor and ask for Pedro C. He is the definition of outstanding customer service and genuinely wonderful salesmanship. More

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I had a wonderful experience purchasing my new truck at Westbury Toyota. Evin Mejia and Jeremy Garcia were very helpful and friendly and I would highly recommend them to anyone in the market for a new or u Westbury Toyota. Evin Mejia and Jeremy Garcia were very helpful and friendly and I would highly recommend them to anyone in the market for a new or used Toyota. 5 Stars all day for these guys! More

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I’ve purchased RAV4 from Westbury Toyota recently, my experiences in this place were excellent. Evin Mejia assisted me at that time, and he’s one of the most honest and straightforward sales professi experiences in this place were excellent. Evin Mejia assisted me at that time, and he’s one of the most honest and straightforward sales professionals I’ve ever worked with. Despite limited inventory for the 2025 RAV4, he genuinely listened and helped me get exactly what I needed. Great experience from start to finish, honest, helpful and not pushy at all. Evin was super helpful and patient. I would highly recommend him to anyone buying a car there. Marluin in finance was great too. All of paperwork went through quickly and smoothly More

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Everybody was so helpful and knowledgeable and kindly made the experience wonderful! I would recommend them to everybody made the experience wonderful! I would recommend them to everybody More

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Toyota westbury is the best car dealer in NewYork. I recommend everyone who lives in NY area and looking for cars,go to westbury toyota 👍🏾👍🏾👍🏾 I recommend everyone who lives in NY area and looking for cars,go to westbury toyota 👍🏾👍🏾👍🏾 More

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Worked with Jay Gonzalez he made the process so smooth and easy! The whole team is very knowledgeable and all willing to help! Thank you Jay, thank you Marluin and thank you Seamus! and easy! The whole team is very knowledgeable and all willing to help! Thank you Jay, thank you Marluin and thank you Seamus! More

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Awesome showroom, friendly helpful staff, not overly aggressive , its why after visiting 3 toyota locations, i made Westbury Toyota my go to joint!!! If you are in the market for a quality made vehicle, aggressive , its why after visiting 3 toyota locations, i made Westbury Toyota my go to joint!!! If you are in the market for a quality made vehicle, dont bother going elsewhere! Shout out to Seamus who went above and beyond, Marluin, TJ, Fernando in gen sales, and Karina the inventory manager. You ALL came together to make my dream come true! Thank you all so much for your help and dedication!!! More

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My sister leased a 2025 Toyota Corolla Cross LE AWD from this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager Marluin Reyes handed us a lease agreement showing $33,168.55. I caught the inflated number and had to insist it be corrected — which already made me uneasy. Then came the real kicker: they applied a money factor of 0.00434, when Toyota Financial’s rate was 0.00334. That 0.001 markup translates to ~2.4% in hidden APR, adding over $3,000 in extra cost over the lease. This was never disclosed — and when I returned within 24 hours to request a renegotiation, they refused. Their "make-good"? A year of free car washes. We had already gotten the “diamond package” That doesn't come close to covering the cost of the markup they quietly baked in. The Floor Manager James rambled some non sense for the sales price difference, it’s crazy to me how greedy dealerships are. The rent charge is the price of financing the over the lease term and based on the money factor it was $8,828, which is excessive. I knew it too and asked about it and it was brushed over by the Finance Manager, who stated that the money factor was the 0.00334 that she was offered but it wasn’t. After 7+ hours at the dealership I was not on my A game. The cap cost was inflated with hidden fees that weren’t broken down clearly. Their sticker prices are marked up above MSRP, which makes their “discounted” deals look better than they are. Seriously feel she overpaid and should have walked out. Had they not marked up the money factor it would have been close to $100 dollars less a month. This was my first and last visit to this dealership. They’ve lost my trust and the business of my family and friends, and it’ll be the last time I allow anyone that I know from signing anything before getting full disclosures and numbers. If you’re shopping here Know what you’re willing to pay for the vehicle. Know the current buy rate from the leasing company. Don’t let them tell you your credit tier is below and you don’t qualify for a lower rate. Ask for every number to be disclosed upfront. Watch for the money factor disguised as the “rent charge” — it’s one of the easiest places for dealers to hide profit. I wanted a transparent and fair deal. What I got was the opposite. More

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Marvin was amazing. He deserves a five star rating. He went above and beyond. I will definitely recommend him. Go see him if you want to be treated with patients. He deserves a five star rating. He went above and beyond. I will definitely recommend him. Go see him if you want to be treated with patients. More

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Stanley “The Rock” Thomas was the consummate professional: knowledgeable, sincere, helpful, affable, diligent, with a great attention to detail. Not only was Stanley incredibly helpful whi professional: knowledgeable, sincere, helpful, affable, diligent, with a great attention to detail. Not only was Stanley incredibly helpful while I was searching for my vehicle, he was also invaluable with providing assistance to me setting up apps and informing me of all the programs and promotions available with the vehicle. Stanley has even been indispensablewith my post-sale questions/concerns. It is this excellent level of service that I will remember when I’m in the market for my next vehicle. Stanley has been so rock-solid throughout, I hope he doesn’t mind the ‘Nickname’ I ascribed to him: “The Rock!” Thank you, Stanley. More

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