Martene Hogan | Page 10
Product Specialist
Checkered Flag Hyundai World
3700 Sentara Way
Virginia Beach, VA 23452
Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
4 Time Checkered Flag Customer Service STAR Recipient
Genesis Certified
Hyundai Certified, Elite Product Specialist
View more specialties & trainings136 Reviews
Write a Review136 Reviews of Martene Hogan
March 07, 2020
Martene is the best! She went out of her way to take me to 4 different checkered flag dealerships to find the car that was perfect! She is always there if you have any questions or concerns and actually f to 4 different checkered flag dealerships to find the car that was perfect! She is always there if you have any questions or concerns and actually follows up with you. If you’re ready for a new car don’t hesitate to contact her! More
Other Employees Tagged: Ryan Garner
March 07, 2020
Bought my first Hyundai Accent in 2009 from checkered flag and really loved that little car. My cousin Billy Daniels was the credit manager at that time so that was the reason for my choosing them. Whe flag and really loved that little car. My cousin Billy Daniels was the credit manager at that time so that was the reason for my choosing them. When I went there in May 2019 Marten Hogan went above and beyond to take care of me, best customer service ever. She treated me like I was her mother. Love my car and checkered flag. Mario in the service department is amazing and I always ask for him when I need service on my vehicle. I recommend Martene and checkered flag to anyone when they are car shopping. Best car buying experience ever!!! Employees at service desk also helpful and great customer service! More
March 07, 2020
Can't say enough good things about her. I had some car issues that I tried to solve by getting an extended warranty through her. Things didn't work out so I attempted to trade my current vehicle in. And u issues that I tried to solve by getting an extended warranty through her. Things didn't work out so I attempted to trade my current vehicle in. And unfortunately I could not get approved. my point is martene went above and beyond to help me when she didn't have to. For that, I promise the next car I purchase will be through her. Only going to her. More
February 05, 2020
I got a new car recently from Checkered Flag Hyundai thanks to my amazing daughter. I didn't know I was getting a new car, but my daughter worked with Martene, who helped to make the whole thing a surpr thanks to my amazing daughter. I didn't know I was getting a new car, but my daughter worked with Martene, who helped to make the whole thing a surprise. (Seriously, if you are looking for a car, you need to ask for her!!!) I thought I was just getting an oil change, but my daughter was actually there doing the paperwork for my car. When I went to pick up my car, Martene handed me the keys to a Hyundai (I was expecting to get back my old Ford Focus). Then she told me to ring a bell and everyone in the dealership started cheering and clapping. I was confused, but then she told me to push the button for the horn, and there was my brand new Elantra parked out front with a big red bow on it. I can't thank Martene enough for helping my daughter to pull off the most amazing surprise ever. I would give Checkered Flag Hyundai a million stars if I could! More
Other Employees Tagged: Ryan Garner , Bryan Lane
January 27, 2020
Martene was very knowledgeable about the Santa Fe and also the financing end. She was informative without being pushy and it was just an excellent experience from beginning to end. She has also followed also the financing end. She was informative without being pushy and it was just an excellent experience from beginning to end. She has also followed up with us several times after. Great service and would highly recommend her! More
January 19, 2020
Martene helped my friend find a car after hers broke down. She was knowledgeable, thorough, honest, and pressure free. We gave her the details and parameters we had to work with, and she found the perfe down. She was knowledgeable, thorough, honest, and pressure free. We gave her the details and parameters we had to work with, and she found the perfect car and payment plan that worked within the budget. She didn’t try to over-sell or change her mind towards something she didn’t need. Exactly what you would hope for in a top notch car sales person who genuinely wants you to be happy with your purchase! More
November 13, 2019
I recently purchased a Genesis G70 from Checkered Flag. Originally I had dismissed this car based on the belief it couldn’t compete with its German counterparts. On a whim one Sunday several weeks ago afte Originally I had dismissed this car based on the belief it couldn’t compete with its German counterparts. On a whim one Sunday several weeks ago after finding the Audi dealer closed, I decided to test drive a Genesis. I was met by Martene Hogan a salesperson at Checkered Flag. The first good sign was I was not forced to schedule a test drive and come back. I’ve been in complex sales for over 30 years and know this is a sales tactic designed to increase my level of commitment. I test drove the car and loved it. Over the course of several more weeks I continued to shop. The typical BS - pushy salespeople, simple and intellectually insulting tactics sprinkled with some bold faced lies. Checkered Flag does not negotiate prices. They offered a fair price with a fair discount. Not the very best price I was given but competitive. Martene won my business. While deciding on what color, trim level, etc I was looking for she professionally and accurately answered all of my questions without ever pressuring me to hurry up and buy. During that time, I had visited another local Genesis dealership where the experience was just the opposite- all they did was pressure me. Once I decided to move forward, Martene worked diligently to locate the exact car I wanted since they did not have it in stock. I was concerned about the vehicle being transported, so she went so far as to personally pick up the vehicle and drive it back. Most of the paperwork was done by the time I arrived to the dealership so that I wasn’t spending hours just waiting around. As someone who has worked in sales for many years, I cannot emphasize how much I appreciate that Martene never acted like a “pushy car salesperson.” She genuinely cared about finding the right vehicle with everything I wanted and ensuring I was satisfied with every aspect of the process. She still answers her phone any time I have questions. If you need a new car, this is the person you want to work with. I have bought a half dozen new cars and this was by far the best experience I’ve had. Martene worked hard for me, was honest, personable with a very funny dry sense of humor, treated me with respect and seemed to really care about doing her job well. My impression is that Checkered Flags model makes it really easy for customers and for the salesperson to be at ease during a stressful time. I strongly recommend Checkered Flag and Martene. More