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Marvin Orellana
Marvin Orellana at SIERRA CHEVROLET OF MONROVIA
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Marvin Orellana | Page 2

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Marvin Orellana

March 29, 2024

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Employee Rating

El servicio estuvo muy bien, un tiempo normal de espera, me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latin More

by normaorc.1988
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Recommend Dealer
Yes
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Apr 01, 2024

SIERRA CHEVROLET OF MONROVIA responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Sierra Chevrolet Team

March 29, 2024

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Everything was great ran into small issues, but was taken care of quickly and without any issue More

by Maxinus4112001
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Yes
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Apr 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad we could take care of all of your needs at Sierra Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Sierra Chevrolet Team

March 26, 2024

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The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

by LADYKWILLIS4
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

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Mar 28, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 24, 2024

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Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

March 23, 2024

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My problem with my car was resolved. They also provided me with a ride, . Thanks! More

by constantino323
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Yes
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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your wonderful feedback, Constantino. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

March 22, 2024

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Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford

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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

March 21, 2024

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Marvin's was really professional and helpful to get my truck serviced at a timely manner even though I didn't have a appointment that day More

by derrickg695
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Yes
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Mar 22, 2024

SIERRA CHEVROLET OF MONROVIA responded

Your compliments and kind words mean so much to us and our team, Derrick! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Sierra Chevrolet Team

March 14, 2024

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Marvin was extremely helpful. He was well informed and kept me updated throughout the process. More

by AJUAREZ1017
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Yes
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 13, 2024

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It was easy to schedule, costumer service was great and my car was ready before the time More

by bcorrego
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Yes
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sierra Chevrolet Team

March 11, 2024

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Sadly disappointed with my car buying experience here. It started off great and Richard was amazing! But the process to purchase was the worst I've ever experienced. I LOVE my car, and the service departm More

by SIGNMEUP
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Recommend Dealer
No
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Mar 13, 2024

SIERRA CHEVROLET OF MONROVIA responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

Mar 13, 2024

SIGNMEUP responded

You have all of my personal information including my telephone number. Feel free to contact me if you’re serious.

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