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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 2

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
154 Reviews
4.6

154 Reviews

Write a Review

154 Reviews of Marvin Orellana

March 04, 2026

Dealership Rating
Employee Rating

great customer service, they service all of my company vehicles, and I buy all of my personal cars from them, service and sales department do an outstanding job, More

by frankjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack Johansing

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Mar 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Frank! We greatly appreciate your kind words about our service and sales departments at Sierra Chevrolet. It's fantastic to hear that we are your go-to for both your company vehicles and personal cars. We look forward to continuing to serve you and your needs in the future! Sincerely, The Sierra Chevrolet Team

March 01, 2026

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Employee Rating

The sales team management team and service team always do an outstanding job exceptional customer service and making the individual feel valued More

by chaseray33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz, Andrew Lisk , John Twiford

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Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

February 26, 2026

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Employee Rating

Always great Service with Marvin at Sierra Chevy, I will continue to bring my vehicle here for services More

by e.rico1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Marvin at Sierra Chevrolet. We appreciate your loyalty and look forward to serving you and your vehicle again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2026

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Employee Rating

The place is nice and clean. Friendly staffing. They didn’t pushed for any additional service but at the same time didn’t explains what might be needed for future. Lacking commu More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your kind words about our clean facility and friendly staff at Sierra Chevrolet of Monrovia. Your comments regarding communication are important to us, and we strive to provide clear information on any future needs. If you have any further questions or concerns, we encourage you to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

February 09, 2026

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Employee Rating

Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

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Employee Rating

Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , John Twiford

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Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

December 26, 2025

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Employee Rating

The service was absolutely fantastic; the representative was incredibly helpful, knowledgeable, and efficiently resolved my issue. I am highly satisfied and would definitely recommend. More

by RAUL.BRAVO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Raul! We're happy to hear that you had a fantastic experience with our team at Sierra Chevrolet. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 12, 2025

Dealership Rating
Employee Rating

Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

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Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

Dealership Rating
Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , John Twiford

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Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

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Employee Rating

Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack in the fleet department and Abraham in the service department

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Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

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