Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 3

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Marvin Orellana

December 05, 2025

Dealership Rating
Employee Rating

They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

October 28, 2025

Dealership Rating
Employee Rating

Marvin, was able to get my car right in and get the oil changed while I waited. He’s always very helpful and friendly More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Rene! We're thrilled to hear that Marvin was able to assist you promptly with your oil change and that you found him helpful and friendly. At Sierra Chevrolet, we strive to provide excellent service, and we appreciate your feedback. Our team looks forward to seeing you again! Sincerely, The Sierra Chevrolet Team

October 05, 2025

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Employee Rating

Non responsive. Had no outreach and one day we couldn’t get through to a single person in service. We had to call sales and they literally walked over since no one w More

by danny.reaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

September 19, 2025

Dealership Rating
Employee Rating

I had to take my car back 3 times for the same issues, not happy, when I got my car back the carpet was stained with grease and the side panels were also staying with grease and they left the windows down More

by RAMIREZFENCECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns about the condition of your vehicle upon return and the repeated service visits you mentioned. At Sierra Chevrolet, we aim to provide professional care and attention to detail, and your feedback is valuable in helping us maintain that standard. If you’d like to go over your service further, please feel free to contact us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sierra Chevrolet Team

September 12, 2025

Dealership Rating
Employee Rating

Very very very very very very very very very very very very very very Satisfied ! More

by Rayrangel60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your enthusiastic review, Ray! We’re thrilled to hear that you're very satisfied with your experience at Sierra Chevrolet. We're always here to assist you, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 03, 2025

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Employee Rating

It was easy to make appointments, and Marvin was very helpful, my car was done before the time they promised. More

by FRED_CHIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Fred! It's fantastic to know that your experience at Sierra Chevrolet was smooth and that Marvin was able to assist you effectively. We're glad your car was completed ahead of schedule! We look forward to seeing you again for your future service needs. Sincerely, The Sierra Chevrolet Team

August 26, 2025

Dealership Rating
Employee Rating

Very friendly, helpful, and professional. Great service. Wait time wasn’t bad at all. Will come back again. More

by ceez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz

Aug 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you found our team at Sierra Chevrolet to be friendly, helpful, and professional. We strive to provide great service and appreciate your feedback. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

June 21, 2025

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Employee Rating

Marvin is knowledgeable and is very helpful. Great service rep and the speed of the oil was quick. More

by Phil N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Phillip, for your kind words! We're thrilled to hear that you found Marvin and our service knowledgeable and efficient.. At Sierra Chevrolet, we strive to provide excellent service in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

June 01, 2025

Dealership Rating
Employee Rating

yes, the service is good, they do not hit you with a lot of add on. only service that you need. More

by GEORGEEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, George! We're glad to hear that you found the service at Sierra Chevrolet to be good and appreciated our straightforward approach. We strive to provide only the necessary services to our customers. If you need anything else or have further questions, feel free to reach out. We look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

June 01, 2025

Dealership Rating
Employee Rating

very diffcult to communicate with service rep . had to call several times. to finally get answers More

by POPEYEMONTANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns regarding the difficulty in reaching your Service Representative and the lack of timely communication. At Sierra Chevrolet, we aim to keep customers informed and accessible throughout the service process. Your feedback is important and will be reviewed by our team. If you'd like to discuss this matter further, we welcome you to reach out. Sincerely, The Sierra Chevrolet Team

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