Mary Graffeo | Page 34

Outstanding Customer Service Mary was exceptionally knowledgeable, helpful and considerate of my time. While ultimately I did not purchase a vehicle, when I do make my purchase I Mary was exceptionally knowledgeable, helpful and considerate of my time. While ultimately I did not purchase a vehicle, when I do make my purchase I will look for Mary to ensure a positive experience. More

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Very Good Buying Experience This is the second vehicle we bought this year and the fifth total since first coming to Dana a number of years ago. The sales representative for both This is the second vehicle we bought this year and the fifth total since first coming to Dana a number of years ago. The sales representative for both these replacement vehicles, Mary Graffeo, took especial care with us. She was professional, cheerful, friendly and polite. We were given the opportunity of a road test and to look at the inventory to select the car within our price range. Mary answered all our questions to enable us to select the vehicle best suited to us, without any pressure or push. Everything was done in a way that we considered most beneficial for us. Since we also had experience with the service department, we were confident in the after sales care our new purchases would receive. Mary, and all the Dana staff treated well and made us feel very comfortable and valued during the entire trade-in and buying procedure. We are very happy with the total Dana experience and are thoroughly enjoying our new vehicles. More

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Great Buying Experience I'm very happy with my new 2015 Ford Fusion. which I purchased in November of 2014 from Dana. My husband bought a 2014 Ford Escape in August. Mary Gra I'm very happy with my new 2015 Ford Fusion. which I purchased in November of 2014 from Dana. My husband bought a 2014 Ford Escape in August. Mary Graffeo, the sales representative assisted us on that occasion, which was purely spontaneous. Based on that experience, my husband convinced me to trade in my vehicle now rather than wait another year. Mary greeted us like old friends and was very attentive to us during the whole buying process. The staff at Dana were all respectful, caring and genuinely interested in making us feel we were valued customers. Thank you Mary. I really like my new vehicle. More

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Escape Mary Graffeo is a very experienced sales person and is very friendly. She never had to have any other sales person or manager for help in working the Mary Graffeo is a very experienced sales person and is very friendly. She never had to have any other sales person or manager for help in working the deal for my new Escape. More

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Great Salesforce I was in the market for a new Ford Edge and I visited Dana Ford and had the pleasure of working with Mary Graffeo. Mary was super knowledgeable and wa I was in the market for a new Ford Edge and I visited Dana Ford and had the pleasure of working with Mary Graffeo. Mary was super knowledgeable and was able to answer all the questions I had about the car I wanted and even worked with me on what I wanted to pay per month for the lease. If you are in the market for a new Ford, I highly recommend you ask for Mary if you end up at Dana Lincoln Ford, she will make the entire process as painless as enjoyable as possible. When I am ready for my next car, I am going to make sure I get Mary as my sales person again! She's worth it!! More

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I was wow'ed! I can't say enough about my experience at Dana Ford in Staten Island today. The new showroom and service center are beautiful. The number of cars on t I can't say enough about my experience at Dana Ford in Staten Island today. The new showroom and service center are beautiful. The number of cars on the lot that matched my needs was astounding. If you can't find a Ford there, it doesn't exist! Every single employee that we ran into was smiling, polite and friendly, whether it was the receptionist, other sales people, associates behind the service desk, associates we ran into in the hallways, etc. Our salesman Jesse Cognetta was attentive, knowledgeable and so friendly. He was happy to show us every vehicle we were interested in and offered to let us take a test drive. Driving the Escape was the clincher. Joe Bogigian was amazing, making the numbers fit into our budget. And he did it in a way that made you free pressure-free. He made you want to do business with him! Finance Manager Jeffrey Beyer was also very friendly and took the time to take us through the finance steps very patiently. And kudos also goes out to Mary Graffeo for helping us complete the transaction hassle-free. Overall, it was a great experience for us and I was thrilled to take my new Ford Escape Titanium home the same day. And to think, I only came in for a test drive! :) More

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Review for Dana Ford Mary Graffeo was very informative and helpful towards helping me find the car of my dreams, the brand new 2015 mustang! I highly would recommend her t Mary Graffeo was very informative and helpful towards helping me find the car of my dreams, the brand new 2015 mustang! I highly would recommend her to any customer! More

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Great Job Our sales person named Mary Graffeo was as helpful as can be. She was knowledgable , accommodating and a pleasure to do business with..She made buying Our sales person named Mary Graffeo was as helpful as can be. She was knowledgable , accommodating and a pleasure to do business with..She made buying a car a pleasure..also Steven Riccardone the finance manger was pleasant and quick in getting the job done..I would highly recommend this dealership and mentioned names…Love my 2014 Escape... More

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