Mary Lata | Page 2
Lincoln Service Advisor
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
76 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
17 yrs, 4 mos
Languages Spoken
English
76 Reviews of Mary Lata
August 19, 2023
Always well received and always great service. My sales rep always does an excellent job. Finding the right vehicle for our families. My sales rep always does an excellent job. Finding the right vehicle for our families. More
Other Employees Tagged: Jeff King, Bo Bozard, Billy (BadBoyBil) Arndt, Dawn McStine, Stewart Durden, Brian Mello , Kevin Bressler
January 28, 2021
Our Ford Explorer was taking to Bozard for a new transmission the week of 01/18/2021. While the car was there, I worked with Mary Lata and Dawn McStine. Both of these ladies were very professional transmission the week of 01/18/2021. While the car was there, I worked with Mary Lata and Dawn McStine. Both of these ladies were very professional, know their information and kept us up to date on the status of our vehicle. A few days after we picked up the car, the service engine light came on. We contacted Mary and she told us to come by to diagnose the problem. When my wife arrived Mary and the tech was waiting outside and they had the diagnosed the reason for the check engine light within minutes. We live in Orange Park and it is about a 45 minutes drive to Bozard but for any future repairs, I will be bringing my car back to Bozard. In the near future, we will be looking at getting a new vehicle and there is only 1 Ford Dealership that I will go to and that is Bozard. Thank you Mary and Dawn for all your help and service. More
Other Employees Tagged: Dawn McStine
June 08, 2020
I am very pleased with the service I received today at Bozard Ford .they took and treated us like family. Our salesman Luis Crespo is the Best and helpful when you have questions and problem .Out visit Bozard Ford .they took and treated us like family. Our salesman Luis Crespo is the Best and helpful when you have questions and problem .Out visit was because backup camera had problems , they installed new one .Glad we bought our Gord there. Barbara Crow More
Other Employees Tagged: Luis Crespo, Not sure of all who helped. But Great Team of Workers
January 31, 2020
Super car buying experience! Everyone was friendly and helpful! The entire buying process took less than two hours. I had great experience with my 2013 Ford Fusion Hybrid so buy Everyone was friendly and helpful! The entire buying process took less than two hours. I had great experience with my 2013 Ford Fusion Hybrid so buying a 2020 Lincoln MKZ Hybrid was really easy to do. The Bozard Ford Lincoln team is very responsive to customer needs! More
Other Employees Tagged: John Ramirez , Andy Harris, Erik Shipley, Tanya Tomanek
October 17, 2018
Quick service Personnel very friendly and service oriented. Service satisfactorily completed in less than 30 minutes. Very pleased with the experience. Will of c Personnel very friendly and service oriented. Service satisfactorily completed in less than 30 minutes. Very pleased with the experience. Will of course continue to use this service. More
Other Employees Tagged: Jeff Sparks
October 16, 2018
Done right I had some work done at a local shop and had to take it back several times and it still was not right. I went to Bozart Ford and explained to them tha I had some work done at a local shop and had to take it back several times and it still was not right. I went to Bozart Ford and explained to them that I just wanted it done right. I went for a ride with the mechanic and had the chance to tell him exactly what the problem was. When I picked it up, looked at it and drove it I could tell right away that it was done right. Thanks to the truck service department for getting it done right the first time. Ford F350 Super Duty owner Rick Reed More
Other Employees Tagged: Truck Machanic Don
September 26, 2018
Recall/Diff Leak Service Had my car in for a leak in the rear differential and an airbag recall. The advisor was very professional and helpful, and the service was done quick Had my car in for a leak in the rear differential and an airbag recall. The advisor was very professional and helpful, and the service was done quick and cheap. More
September 14, 2018
Right Job- Minimum Time! Always done quickly and correctly 😆 Best service department I have ever experienced 👍👍🇺🇸 I like the fact they honor the appointment time an Always done quickly and correctly 😆 Best service department I have ever experienced 👍👍🇺🇸 I like the fact they honor the appointment time and try to get you out so quickly. More
Other Employees Tagged: Crystal Garrison, Pam Austin, Dawn McStine , Ashley Durst, Wendy Morgan
September 13, 2018
Excellent Service and personal attention. In this "day and age" where personal attention has left the service industry, it is refreshing to have the Bozard "Quick Lane Team" handle repair In this "day and age" where personal attention has left the service industry, it is refreshing to have the Bozard "Quick Lane Team" handle repair issues with my vehicle. Mary has handled and coordinated my needs in a timely-informed manner, with no surprises. She has an excellent customer service oriented personality to explain an d deliver the repairs on time, her positive attitude sets you at ease!! More
September 11, 2018
Excellent like always! Outstanding service, attentive and professional like always. I always bring my 2012 F150 , Best dealership in the North Florida Area. Always a pleasu Outstanding service, attentive and professional like always. I always bring my 2012 F150 , Best dealership in the North Florida Area. Always a pleasure to visit Bozard. Thank You! More
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