Mary Lata | Page 6

Quick and easy Had a Oil Change and Tire Rotation with a appointment, I was in and out of there in about 40.0 min. including a wash, staff was friendly and all was g Had a Oil Change and Tire Rotation with a appointment, I was in and out of there in about 40.0 min. including a wash, staff was friendly and all was good. More

by MEMMERT2 Verified Customer Verified Customer

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Why go anywhere else If you are reading this and have not started taking your vehicles to Bozard, what are you waiting for. Great Customer Service, Great Prices, and ev If you are reading this and have not started taking your vehicles to Bozard, what are you waiting for. Great Customer Service, Great Prices, and everything was done in a timely manner. Mary was on it, great customer service, and excellent follow through. The mechanics were thorough and detailed in their work. After this experience I will never take my cars anywhere else. And I don't even own a Ford yet. More

by CORYZ88 Verified Customer Verified Customer

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Extremely Professionalism I cannot express enough the courtesy and professionalism of the staff at Bozard. With each visit I depart with all questions answered, well serviced v I cannot express enough the courtesy and professionalism of the staff at Bozard. With each visit I depart with all questions answered, well serviced vehicle and that feeling of I am not just a number or another customer. Simply superb customer service!!! More

by IBJAMN69 Verified Customer Verified Customer

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Professional and efficient I drive 30 miles and pass another Ford dealership to get to Bozard. Upon arrival, without an appointment, I was treated with professionalism and court I drive 30 miles and pass another Ford dealership to get to Bozard. Upon arrival, without an appointment, I was treated with professionalism and courtesy. Within a couple of minutes of check-in I received a text with the status of my work. The whole process of changing my engine oil and rotating my tires took about twenty-five minutes. I was kept informed via text of the progress of my work. This dealerships service should be a model for all Ford dealers. A few months ago I had a problem traveling south on I-95 in my Ford F-350 turbo diesel. Pulling into Bozard I was meet and my problem was quickly determined. A rental car was arranged while the repairs were performed. Again great and professional service with no surprises. I was kept informed throughout the entire repair process. Good job Bozard. I have had some miserable experiences with the Ford dealers in Jacksonville, what a pleasant surprise to discover Bozard. More

by hdhflorida Verified Customer Verified Customer

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oil change After oil change I received my gar "washed" and wet, I payed $ 24and change / I"d been told will cost me $14 or so/ .I did find out that sticker on th After oil change I received my gar "washed" and wet, I payed $ 24and change / I"d been told will cost me $14 or so/ .I did find out that sticker on the windshield was not replaced - so they did it, then when I start my car i find out that oil life sensor was not reset. So i have to go back again and asked them to reset my sensor and a bit upset i told them that I hope they change my oil filter at least. One of the technicians said to me .......do not worry we change your oil.......Thank you. More

by GEORGEZHERKOV Verified Customer Verified Customer

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The most painless oil change I ever experienced! I got there early dropped off my truck and they shuttle me to work. They text me about an hour later and said my truck was ready. Washed vacuumed and I got there early dropped off my truck and they shuttle me to work. They text me about an hour later and said my truck was ready. Washed vacuumed and oil change I'm impressed I'm going to take my wife's car in next week More

by CR13 Verified Customer Verified Customer

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Fix it right and fix it once. When it comes to service on my Ford, the right parts made for ford is what I want. Don't want parts that will fit other brands. Frie and fix it once. When it comes to service on my Ford, the right parts made for ford is what I want. Don't want parts that will fit other brands. Friendly clean and knowlegable Service bays and tecnicians. More

by RON0017 Verified Customer Verified Customer

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15 minute service Had an appointment at 7:45 am was on my way home just after 8. Good quick service. addressed several other issues while I waited. Had an appointment at 7:45 am was on my way home just after 8. Good quick service. addressed several other issues while I waited. More

by Pappy22 Verified Customer Verified Customer

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Over and above. Though there were delays in getting some parts, I’m very satisfied with the service I received. They set me up with a rental car and when then trouble Though there were delays in getting some parts, I’m very satisfied with the service I received. They set me up with a rental car and when then trouble returned a week later they took care of it without charging for the extra parts or labor. More

by uurev Verified Customer Verified Customer

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Quick and Professional This was my first visit to this service department and I was thoroughly impressed by the customer service and professional of the staff. I will be bac This was my first visit to this service department and I was thoroughly impressed by the customer service and professional of the staff. I will be back and I can recommend others do the same. In addition, Mary Lata should be recognized for her awesome service. More

by JAMES ST ANGELO Verified Customer Verified Customer

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