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MaryBeth Wilbanks
MaryBeth Wilbanks
Service Advisor
AutoStar Chrysler Dodge Jeep Ram of Hendersonville
401 Duncan Hill Rd
Hendersonville, NC 28792
11 Reviews
11 Reviews
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11 Reviews of MaryBeth Wilbanks
Verified Customer
July 02, 2025
Done real well got my payment where I wanted and every thing excellent and done in timely manner thing excellent and done in timely manner More
by tmaybi01
Other Employees Tagged: Saul Metcalf, Dustin "SWAG" Sweigard, Robert Boyd
June 27, 2025
My entire family has used Auto Star for their service needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when I get to the dealership I had to find out for myself that my truck had been hit by what I was later told a 18 wheeler damaging my bumper,I didn't make it 10 miles down the road before the same warning lights and check engine light came back on. When I spoke with AutoStar I was told to bring it back in and they would take another look at it and fix the damage to the bumper as well...so the following week I drove the nearly two hour trip again and dropped the vehicle off, thankfully it took only days and not months to get a response back from AutoStar about the status of my vehicle and I was told this time that it was a sensor that needed to be replaced, that same week the repairs were completed and again I make the nearly two hour drive to retrieve my vehicle and when I get there instead of finding out that my vehicle had been hit by a 18 wheeler I find that a somewhat expensive code reader that I had in my vehicle had been stolen. When confronted the manager said that I had to purchase another code reader at my expense and I could bring the receipt in and I would then be reimbursed..since I did not have the original receipt, this time I didn't even make it 5 miles away from the dealership before again the same warning lights as well as the check engine light came back on 😡🤬🤬🤬🤬🤬🤬...needless to say I will not be returning to AutoStar and nether will my family members, so just beware of this dealership and it's service department!!!🤬 More
by crowshaun1
June 09, 2025
Took my Chrysler for a recall and they were able to finish it completely and were as always friendly to deal with finish it completely and were as always friendly to deal with More
by beerman007
Other Employees Tagged: Dustin Robinson, Rodney Melton, James King
June 02, 2025
The service department and parts department don't communicate well with clients' parts, labor, time communicate well with clients' parts, labor, time More
by cheekdean
Other Employees Tagged: Trey Harris
April 17, 2025
Very well setup to make service appointments so easy. Very polite and professional staff. Very clean. Very polite and professional staff. Very clean. More
by glenpeterson50
Other Employees Tagged: Saxxon Emory, Robert Gill, Kenneth Groves, Gerardo Santos, Lynda Shade, Terence Wynstra, Sean Deemer, Richard Parker , Duane Graham
