
Hi I am Marylou Santiago. I love selling cars, bicyle riding, and gardening. I am sincere, honest and straight forward and I believe honesty is the best policy. I have really had a great time working at Hamer Toyota for more than 9 years and plan to be here another 9 years...Looking forward to meeting you! :)
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Write a Review89 Reviews of Marylou Santiago
June 08, 2021
Steve is hands down the best! He is professional and a polite salesperson. He made our purchase easy and painless. Definitely recommend him to everyone. polite salesperson. He made our purchase easy and painless. Definitely recommend him to everyone. More
Other Employees Tagged: Steve Denson
June 02, 2021
Steve has sold my family vehicles for over 25 years! There is no one I'd trust more to sell me a vehicle he's truly a great and genuine person! There is no one I'd trust more to sell me a vehicle he's truly a great and genuine person! More
Other Employees Tagged: Steve Denson
May 24, 2021
Thank you Hamer Toyota, especially Steve Denson. It can be intimidating buying a car but Steve was beyond helpful and so knowledgeable. Thank you for all your help. I was there less than 3 hours. Everyth be intimidating buying a car but Steve was beyond helpful and so knowledgeable. Thank you for all your help. I was there less than 3 hours. Everything went so smoothly. I am in love with my new Camry. I will recommend Steve to all my friends and family. Great service and great person. Thank you Steve. Maria Ponce More
Other Employees Tagged: Steve Denson
January 03, 2021
I had a wonderful experience. I was nervous going in but Steve was phenomenal. He was helpful, he listened and most of all he was truly kind and honest. Thank you Steve, Marylou and Hamer Toyota...I truly a Steve was phenomenal. He was helpful, he listened and most of all he was truly kind and honest. Thank you Steve, Marylou and Hamer Toyota...I truly appreciate it. L.W. More
Other Employees Tagged: Steve Denson
October 26, 2020
What a pleasure it was to work with Steve on our recent purchase. No hassles, no surprises, just genuinly friendly, professional service. Steve obviously loves what he does and it shows in how he treats purchase. No hassles, no surprises, just genuinly friendly, professional service. Steve obviously loves what he does and it shows in how he treats his buyers with kindness and respect. So glad we made the trip to Hamer Toyota. More
Other Employees Tagged: Steve Denson
September 20, 2020
Steve Denson was great. The rest of the staff were great and friendly. Ruben was pleasant. Marylou was efficient; did not have to haggle. Would definitely recommend dealership. and friendly. Ruben was pleasant. Marylou was efficient; did not have to haggle. Would definitely recommend dealership. More
Other Employees Tagged: Steve Denson, Ruben Arredondo
July 06, 2020
I had a wonderful experience as a first time buyer. Steve Denson was awesome! He was recommended by a friend and I could not have been happier. I told him what I was looking for and he helped me find the rig Denson was awesome! He was recommended by a friend and I could not have been happier. I told him what I was looking for and he helped me find the right car for me. Steve answered all of my questions and addressed my concerns. He gave me the information I needed to make a decision without any pressure or hassle. From calling to make an appointment, to test driving a car, Steve made me feel comfortable in making such a big decision. I would recommend anyone interested in buying/leasing a car to go by and meet Steve for a relaxed, enjoyable experience. Ms. Marilou Santiago was also great. She helped me make sense of the financial details of my new purchase. Marilou was polite and made me feel at ease with all of the paperwork involved. I really appreciated her patience in explaining everything. I plan on keeping my car for a while, but if that ever changes, I know I will be going to Hamer Toyota before going anywhere else. More
Other Employees Tagged: Steve Denson
September 04, 2019
Terrible dealer, can't communicate with no one, Pure Problem Usually I hardly give any bad reviews… but I’m going to do this time! About 1 month ago we purchased Used 2017 Certified Toyota Camry. They told us Usually I hardly give any bad reviews… but I’m going to do this time! About 1 month ago we purchased Used 2017 Certified Toyota Camry. They told us that We are purchasing “Like New” Vehicle with peace of mind that Vehicle is reconditioned to strict Toyota specifications… That car passed 160 point Quality Assurance Inspection…bla-bla-bla. Bought and drove the car home and decided to inspect car by myself. 1st checked under car: most of the under car splash guard clips were not there, and if we drove like that we could loose the splash guard, front bumper was dislocated from place with half broken/missing clips… According to Certification document cabin and engine filters were supposibly replaced, Wiper blades were changed too… Noting was done! Non of the fluids were at correct level. They even didn't vacuum the car... The worst problem was that when I hooked up my Autel Scan tool… there was an error code P1604. And this vehicle supposes to be reconditioned… Certified??? I tried to contact General Manager Dave Hilman to complain… for days I left multiple massages, multiple e-mails… No response. Called dealership… response was-{{He is in meeting and can’t talk right now... leave a massage!}}. I was unsuccessful to communicate with him. After calling to their corporate to Ken Garff Automotive Group.. Finally they forced this Dave Hilman guy to speak to me. Then they agreed to fix the problems I found on the car... After that I had to waste lots of time waiting in dealership problems corrected… 2 Saturdays. They finally fixed most of the problems I found! There still some problems left... I decided Not to go there again and fix them by myself. Also they initially charged me $297 for License fee for DMV, even do my registration was good for another 5 months...but when I received the car registration, only $23 was paid. For few days I was trying to hunt a live person at that dealership so I can ask my money back. If I didn’t call to ask $$ refund they probably would have “eaten” my money! Anything was related to this dealership was a Negative/ experience or a Problem. Very bad experience. This was my 2nd time dealing with this Dealer and will be the last one. If you ever buy a vehicle from them Don’t trust their Toyota certification… have your mechanic inspect their work…because their work of certifying vehicle is a “joke”. Better off Save your nerves and time and deal with different Toyota dealer. We are very disapproved from Hamer Toyota of Mission Hills CA... NOT GOOD! More
Other Employees Tagged: Dave Gilman, Carlos Rodriguez, David Gonzalez, Danny Guerrero , John Navarro
August 10, 2019
Another Amazing Toyota Buying Experience- OH WHAT A FEELING Steve, I have known you for years and my family has purchased many Toyota’s from you!! You never let us down. Buying a new car can be a painful exper Steve, I have known you for years and my family has purchased many Toyota’s from you!! You never let us down. Buying a new car can be a painful experience but you my friend, always make it a positive experience. Your customer service is unmatched and your knowledge of the Toyota name shines through. My new Tacoma is amazing!! From the style and comfort to the ride, this will fulfill my desires for many years and miles to come. The last truck I purchased from you was a 2004 Tundra 4x4 Double Cab SR5. Here we are, 15 years later buying another great truck. Thank you for all you do and for being an amazing salesperson and friend. Stacy & Diane More
Other Employees Tagged: Steve Denson
January 28, 2019
Steve Denson is the Go To Guy I’m not a big fan of car salesman, but that changed once I met Steve. He is so knowledgeable and is there solely to help you find the perfect car, I h I’m not a big fan of car salesman, but that changed once I met Steve. He is so knowledgeable and is there solely to help you find the perfect car, I had the best experience buying my first car with Steve. Go out of your way to work with him because he’s that good! More
Other Employees Tagged: Steve Denson