Mateo Fernandez
Mateo Fernandez at Biggers Mazda

Mateo Fernandez

Product Specialist

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Mateo Fernandez

October 25, 2026

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Mateo explained every detail about the CX-90 and was able to answer every question with ease. The entire purchase process was a breeze. More

by Jim A
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marco Palacios, Alyssa Scharlow

Oct 27, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're thrilled to hear that Mateo made your CX-90 purchasing experience so easy and enjoyable. Taking the time to explain all the features and answer every question is exactly the level of service we strive to provide. We'll be sure to share your kind words with Mateo! We truly appreciate your business and thank you for choosing Biggers Mazda. Congratulations on your new CX-90, and enjoy every mile!

October 12, 2026

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Everyone we dealt with was very responsive and professional. Even if our salesperson was not available, another manager stepped in to assist and was familiar with our purchase. They were very op More

by alexh0103
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 13, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that our team provided a professional, responsive, and transparent car-buying experience. It’s great to know that everyone worked together to ensure you received the assistance you needed throughout the process. We’re also glad we could accommodate your request for a pre-purchase inspection, giving you added confidence in your decision. Thank you for choosing Biggers Mazda and for your trust in our team. We look forward to helping you again in the future!

September 28, 2026

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Mateo was fine. The biggest problems I had were once I arrived, they showed a video saying I'd be in & out in an hour. I was there for THREE hours from the time I More

by dschra12
Sales Price Transparency
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Recommend Dealer
Yes
Sep 30, 2026

Biggers Mazda responded

Thank you for taking the time to share your feedback. While we’re glad Mateo provided a positive experience, we apologize that the overall purchase process took significantly longer than expected. We understand how frustrating that can be, especially when the expectations communicated at the beginning of your visit were different. We also appreciate your candid feedback regarding the fuel level at delivery. Your comments are valuable and will be shared with our team as we work to improve the experience we provide. Thank you for choosing Biggers Mazda, and we hope you’re enjoying your new Mazda.

August 30, 2026

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Very friendly atmosphere and the process was simple and quick! Definitely a 10 out of ten! More

by aricjon
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Recommend Dealer
Yes
Sep 01, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We’re so glad our team provided a friendly atmosphere and made the entire process simple and quick. A 10 out of 10 means a lot to us! We truly appreciate your business and thank you for choosing Biggers!

August 14, 2026

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Mateo was amazing to work with. They were really helpful with my car search and finally found the car that I was dreaming of. I would recommend anyone to go to Biggers Mazda. Good c More

by kcdanielsjr
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Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka

Aug 19, 2026

Biggers Mazda responded

Thank you for the fantastic review! We’re thrilled to hear that Mateo was amazing to work with and helped you find the vehicle you had been dreaming of. We truly appreciate your recommendation and are glad our entire team provided you with great customer service. Congratulations on your new vehicle, and thank you for choosing Biggers Mazda!

August 10, 2026

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Had a great experience purchasing my CX90. Worked with both Mateo and Nicco who were knowledgeable, helpful and didn't rush me into a decision. Dealing with Biggers Mazda was my first pleasa More

by DebRomo
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Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Nicco Fernandez

Aug 11, 2026

Biggers Mazda responded

Thank you so much for the wonderful five-star review! We’re thrilled to hear that you had such a positive experience purchasing your CX-90. Mateo and Nicco will be happy to know that their knowledge, helpfulness, and no-pressure approach made such a difference. We truly appreciate your recommendation and are grateful you chose Biggers Mazda for such an important purchase. Enjoy your new CX-90!

August 07, 2026

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Made the car buying process quick and easy. Were able to get me right around the payment I wanted as well. More

by kaylin.augustyniak
Sales Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Biggers Mazda responded

We appreciate your business. We aim to please. Have a Great Day.

July 21, 2026

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Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mate More

by freespirit5150
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Recommend Dealer
Yes

Other Employees Tagged: Marco Palacios

Jul 22, 2026

Biggers Mazda responded

Thank you for your business. We appreciate you. Enjoy the New Ride.

July 15, 2026

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We had a great experience at Biggers Mazda. Mateo was our salesman and is doing a fantastic job for someone new to the profession. Everything was straight to the point and professional. Pricing More

by Kyle T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Palacios

Jul 15, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience! We're so glad to hear that Mateo and our team provided you with a professional, straightforward car-buying experience. It's wonderful to know that our transparent pricing and no hidden fees helped make your visit a positive one. We truly appreciate your recommendation and your support of Biggers Mazda. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 03, 2026

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Very grateful that I purchased my vehicle through Biggers Mazda. Absolutely love it. The process of doing so was flexible and seamless. I would recommend them again and again. More

by Claire Chatfield
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 06, 2026

Biggers Mazda responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you love your vehicle and that your purchase experience at Biggers Mazda was flexible and seamless. Your recommendation means a great deal to our team, and we're grateful you chose us for your vehicle purchase. We appreciate your support and look forward to helping you with all of your automotive needs for years to come.

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