I cannot say enough good things about my experience with
Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actuall
Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actually enjoyable.
Before I even set foot in the dealership, Alyssa was extremely helpful and communicative. She answered all of my questions perfectly, making sure I had all the information I needed before making the trip out.
Once I arrived, the outstanding service continued. My product specialist, Miles, was incredibly easy to deal with, and Marco and Peter were also extremely helpful in the process and made us feel great about the whole experience. A special shoutout to Marco, the GM, who went out of his way to say hello, check in on us, and personally help guide us through everything. It’s clear that great customer care starts at the top.
On top of the fantastic team, the dealership itself is top-tier. The showroom and facilities were absolutely spotless. As for the vehicle? It was delivered in near-mint condition, looking absolutely beautiful.
If you are looking for a stress-free car buying experience with a team that goes above and beyond, go see the team at Biggers Mazda. I highly recommend them!
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by kenmascheri23
Verified Customer
Verified Customer
Jun 24, 2026 -
Biggers Mazda responded
Thank you so much for this incredible 5-star review! We’re truly honored by your kind words and are thrilled to hear that your experience with Biggers Mazda from start to finish was seamless, transparent, and enjoyable.
It’s great to know that Alyssa was able to provide helpful communication before your visit and that Miles, Marco, and Peter all contributed to making your time at the dealership such a positive one. We especially appreciate your recognition of Marco’s extra effort to check in and support you throughout the process—our entire team takes great pride in working together to deliver that level of care.
We’re also glad you enjoyed the dealership environment and that your vehicle was delivered in excellent condition. Your recommendation means a great deal to all of us.
Thank you again for choosing Biggers Mazda. We look forward to serving you for many years to come!
Mateo was very attentive and helpful when it came to
getting my first car! He was personable and very knowledgeable!
getting my first car! He was personable and very knowledgeable!
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by odondzik
Verified Customer
Verified Customer
Jun 24, 2026 -
Biggers Mazda responded
Thank you for the wonderful 5-star review! We’re thrilled to hear that Mateo made your first car-buying experience such a positive one. It’s great to know he was attentive, personable, and able to provide the knowledge you needed throughout the process. We’ll be sure to share your kind words with him. Congratulations on your first car, and thank you for choosing Biggers Mazda!
I had a great experience with this dealership.
They helped me through the entire car-buying process and made everything smooth and stress-free. I’m very satisfied with their service, and Peter was
They helped me through the entire car-buying process and made everything smooth and stress-free. I’m very satisfied with their service, and Peter was especially reliable and supportive every step of the way. I truly appreciate all the help!!!
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by zawilaweronika
May 07, 2026 -
Biggers Mazda responded
Thank you for the Kind words. We are Honored to earn your business. Have a Great Day.
Great customer service.
My salesman’s was very knowledgeable about his product. Their pricing was great. I would definitely recommend Biggers to everyone.it was an enjoyable
My salesman’s was very knowledgeable about his product. Their pricing was great. I would definitely recommend Biggers to everyone.it was an enjoyable experience. Thank you again
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by marciakmet
Verified Customer
Verified Customer
Apr 02, 2026 -
Biggers Mazda responded
We’re thrilled to hear you had such an enjoyable experience with us. Providing knowledgeable service and transparent, competitive pricing is something we take great pride in, so it’s wonderful to know that stood out during your visit.
We also appreciate you recognizing Ron, Franco, Mateo, Miles, Isiah, and Nicco—our team will be glad to know they helped make your experience a positive one.
Congratulations on your new Mazda, and thank you again for your recommendation! We truly appreciate your support and look forward to assisting you again in the future.
Very helpful & informative.
Went out of his way to accommodate me. I was very happy with the overall experience.
Went out of his way to accommodate me. I was very happy with the overall experience.
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by Tom
Mar 11, 2026 -
Biggers Mazda responded
Hi Tom, thank you for the great review! ⭐
We’re happy to hear that Mateo was helpful, informative, and went out of his way to accommodate you. Providing a smooth and supportive buying experience is exactly what we strive for, and it’s wonderful to know you were so happy with the overall process.
We’ll be sure to share your kind words with Mateo—he’ll really appreciate the recognition.
Thank you for choosing Biggers Mazda. Enjoy your vehicle, and we look forward to assisting you again in the future! 🚗
Great Experience.
They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans.
They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans.
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by jason.cvelbar
Verified Customer
Verified Customer
Apr 09, 2026 -
Biggers Mazda responded
Thank you for the 5-star review! We’re thrilled to hear you had a great experience and that Mateo and Ali were able to make everything easy and clear for you.
We’ll be sure to share your kind words with them. We truly appreciate your business and look forward to serving you again in the future!
Very professional staff.
that made the transaction painless and easy. I would recommend this dealer to friends
that made the transaction painless and easy. I would recommend this dealer to friends
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by Kris
Verified Customer
Verified Customer
Other Employees Tagged:
Raul Huerta
Feb 23, 2026 -
Biggers Mazda responded
Thank you, Kris, for your wonderful feedback and for choosing Biggers Mazda for your recent purchase!
We’re thrilled to hear that Raul and Mateo made your transaction painless and easy. Providing a professional, transparent, and stress-free experience is exactly what our sales team strives for, and it’s great to know they delivered that for you.
Your recommendation means the world to us. There’s no higher compliment than referring friends and family, and we truly appreciate your trust and confidence in our team.
Congratulations on your Mazda, and welcome to the Biggers Mazda family! 🚗 If there’s ever anything you need, we’re here for you.
Marco, Peter and Mateo did a great job helping me from
start to finish! I am looking forward to driving my new vehicle!
start to finish! I am looking forward to driving my new vehicle!
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by caroline.cairo
Verified Customer
Verified Customer
Feb 06, 2026 -
Biggers Mazda responded
Thank you so much We’re thrilled to hear that Marco, Peter, and Mateo made your car-buying journey a great one from start to finish. 🙌 Your kind words mean the world to our team, and we’re so happy you’re excited about your new Mazda.
Wishing you many miles of joy behind the wheel—welcome to the Biggers Mazda family!
— The Biggers Mazda Team