Mateo Fernandez
Mateo Fernandez at Biggers Mazda

Mateo Fernandez | Page 2

Product Specialist

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Mateo Fernandez

June 26, 2026

Dealership Rating
Employee Rating

The price advertised is really the price no haggling. They stayed open a couple hours past closing time to work on our sale and did so with the nicest most helpful attitude. Everyone from the sales perso More

by elana.k.wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Kashuba, Nicco Fernandez , Karolina kruczkiewicz

Jun 27, 2026

Biggers Mazda responded

Thank you for your business and the kind words. Have a great day.

June 25, 2026

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Great experience, easy to work with, and kept me up to date on the arrival of the Miata! More

by bshines17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Connor Houlahan, Marco Palacios

Jun 25, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our team and that we were able to make the process easy while keeping you informed every step of the way. We're glad our communication helped make your experience even better. Thank you for choosing Biggers Mazda and trusting us with your vehicle purchase. We hope you're enjoying every mile in your new Miata, and we look forward to serving you again in the future!

June 25, 2026

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The process of purchasing a vehicle was smooth and the customer service was excellent. I didn't feel pushed one way or the other when trying to make the decision. More

by tspawlarczyk88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Palacios

Jun 25, 2026

Biggers Mazda responded

Thank you for your 5-star review! We're thrilled to hear that your vehicle purchase experience was smooth and that you received excellent customer service from our team. At Biggers Mazda, we believe buying a vehicle should be informative, comfortable, and pressure-free, so we're especially glad to know you felt supported without being pushed in any particular direction. Our goal is to help customers find the vehicle that's right for them and make the process as enjoyable as possible. Thank you for choosing Biggers Mazda. We appreciate your trust and hope you enjoy your new vehicle for many years to come!

June 24, 2026

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I cannot say enough good things about my experience with Biggers Mazda in Elgin. From the moment I first reached out to the day I drove off the lot, the entire process was seamless, transparent, and actuall More

by kenmascheri23
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jun 24, 2026

Biggers Mazda responded

Thank you so much for this incredible 5-star review! We’re truly honored by your kind words and are thrilled to hear that your experience with Biggers Mazda from start to finish was seamless, transparent, and enjoyable. It’s great to know that Alyssa was able to provide helpful communication before your visit and that Miles, Marco, and Peter all contributed to making your time at the dealership such a positive one. We especially appreciate your recognition of Marco’s extra effort to check in and support you throughout the process—our entire team takes great pride in working together to deliver that level of care. We’re also glad you enjoyed the dealership environment and that your vehicle was delivered in excellent condition. Your recommendation means a great deal to all of us. Thank you again for choosing Biggers Mazda. We look forward to serving you for many years to come!

May 31, 2026

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Mateo was very attentive and helpful when it came to getting my first car! He was personable and very knowledgeable! More

by odondzik
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Scharlow

Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that Mateo made your first car-buying experience such a positive one. It’s great to know he was attentive, personable, and able to provide the knowledge you needed throughout the process. We’ll be sure to share your kind words with him. Congratulations on your first car, and thank you for choosing Biggers Mazda!

May 04, 2026

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I had a great experience with this dealership. They helped me through the entire car-buying process and made everything smooth and stress-free. I’m very satisfied with their service, and Peter was More

by zawilaweronika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Kashuba

May 07, 2026

Biggers Mazda responded

Thank you for the Kind words. We are Honored to earn your business. Have a Great Day.

March 31, 2026

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Great customer service. My salesman’s was very knowledgeable about his product. Their pricing was great. I would definitely recommend Biggers to everyone.it was an enjoyable More

by marciakmet
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear you had such an enjoyable experience with us. Providing knowledgeable service and transparent, competitive pricing is something we take great pride in, so it’s wonderful to know that stood out during your visit. We also appreciate you recognizing Ron, Franco, Mateo, Miles, Isiah, and Nicco—our team will be glad to know they helped make your experience a positive one. Congratulations on your new Mazda, and thank you again for your recommendation! We truly appreciate your support and look forward to assisting you again in the future.

March 11, 2026

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Very helpful & informative. Went out of his way to accommodate me. I was very happy with the overall experience. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 11, 2026

Biggers Mazda responded

Hi Tom, thank you for the great review! ⭐ We’re happy to hear that Mateo was helpful, informative, and went out of his way to accommodate you. Providing a smooth and supportive buying experience is exactly what we strive for, and it’s wonderful to know you were so happy with the overall process. We’ll be sure to share your kind words with Mateo—he’ll really appreciate the recognition. Thank you for choosing Biggers Mazda. Enjoy your vehicle, and we look forward to assisting you again in the future! 🚗

February 25, 2026

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Great Experience. They made it easy. Mateo was great! Also, Ali did a great job of helping us understand the pricing and service plans. More

by jason.cvelbar
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Nauraiz, Alyssa Scharlow

Apr 09, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re thrilled to hear you had a great experience and that Mateo and Ali were able to make everything easy and clear for you. We’ll be sure to share your kind words with them. We truly appreciate your business and look forward to serving you again in the future!

February 22, 2026

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Very professional staff. that made the transaction painless and easy. I would recommend this dealer to friends More

by Kris
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Huerta

Feb 23, 2026

Biggers Mazda responded

Thank you, Kris, for your wonderful feedback and for choosing Biggers Mazda for your recent purchase! We’re thrilled to hear that Raul and Mateo made your transaction painless and easy. Providing a professional, transparent, and stress-free experience is exactly what our sales team strives for, and it’s great to know they delivered that for you. Your recommendation means the world to us. There’s no higher compliment than referring friends and family, and we truly appreciate your trust and confidence in our team. Congratulations on your Mazda, and welcome to the Biggers Mazda family! 🚗 If there’s ever anything you need, we’re here for you.

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