Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 6

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
358 Reviews
4.9

358 Reviews

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358 Reviews of Mathew Povroznik

February 10, 2026

Dealership Rating
Employee Rating

BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff! More

by EDANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Feb 12, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

February 09, 2026

Dealership Rating
Employee Rating

Great service from Matthew in service at Westlake Ohio. Not an alarmist and follows through on what he said he would do. More

by Kcggmissycat4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

BMW of Westlake responded

Thank you for sharing your positive experience!

January 30, 2026

Dealership Rating
Employee Rating

Very professional and friendly. My appointment was for 8:30 am, was back home by 9:30. I took it in for a recall notification. More

by SERENITY10002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

January 30, 2026

Dealership Rating
Employee Rating

Courteous upfront Fair pricing, very helpful with my concerns, and loaner cars when I have service performed. More

by TLCDUNLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 23, 2026

Dealership Rating
Employee Rating

Service was great Mat recognized me and accommodated all my concerns with the car thanks More

by jvlaroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 26, 2026

BMW of Westlake responded

We are glad we could help!

January 21, 2026

Dealership Rating
Employee Rating

Good service overall. Great staff. One comment is car not driving like before vibrates when going over 60 mph now. Was not like this prior to evaluation and tire change More

by JBABAA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

January 20, 2026

Dealership Rating
Employee Rating

Very knowledgeable and helpful team. They educated me on tire selection and facilitated quick service. More

by Kapur.vineet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Cepek

Jan 22, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2026

Dealership Rating
Employee Rating

I always have great service top night service organization. Love these people love the dealership wouldn’t go anywhere else More

by Jmanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Jan 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 16, 2026

Dealership Rating
Employee Rating

The service started and ended on time, Mathew was in charge of reception office and he did excellent . More

by RAATASSI
Workmanship
Service Time
Recommend Dealer
Yes
Jan 18, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

January 13, 2026

Dealership Rating
Employee Rating

I was very pleased with the service I received at BMW Westlake. Attentive, answered all my questions, found me the best deal, and took great care of of my vehicle More

by cjklym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw, Kevin

Jan 15, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

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