Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 6

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
336 Reviews
4.8

336 Reviews

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336 Reviews of Mathew Povroznik

November 12, 2025

Dealership Rating
Employee Rating

The service department worked quickly and efficiently to pick up my car and have it serviced. More

by srz338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 14, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 11, 2025

Dealership Rating
Employee Rating

The service department did a really nice job of scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. More

by DRDAVEM1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

BMW of Westlake responded

We are glad we could help!

November 11, 2025

Dealership Rating
Employee Rating

Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Nov 14, 2025

BMW of Westlake responded

Nicck, we are happy to hear you had such a positive experience with our team!

November 08, 2025

Dealership Rating
Employee Rating

Mattwas very courteous and explained everything thoroughly. Helped work with me to prioritize what was moat important! Recommend strongly, go to Matt! More

by MSPOBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Matt.

November 07, 2025

Dealership Rating
Employee Rating

Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 06, 2025

Dealership Rating
Employee Rating

Work was done quickly. Matthew had loaner car ready for me when I dropped off my car and got me and out quickly. He kept me informed through text so I knew exactly what was More

by Ceckert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

BMW of Westlake responded

We are glad we could help!

November 04, 2025

Dealership Rating
Employee Rating

Love the service given by staff! Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say th More

by noelianodal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin! Excellent as well

Nov 06, 2025

BMW of Westlake responded

Hi Noel, we are very happy to have provided you with such a positive experience!

November 04, 2025

Dealership Rating
Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Nov 06, 2025

BMW of Westlake responded

Hi Allen, thank you so much for your positive comments about BMW of Westlake!

October 25, 2025

Dealership Rating
Employee Rating

Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Cory McConville , Andrew Shaw

Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 22, 2025

Dealership Rating
Employee Rating

Service is great. Fixed my car within a reason a blue time and did a good job More

by tp0ckets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

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