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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 9

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
709 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

709 Reviews

Write a Review

709 Reviews of Mathew Rivera

January 05, 2026

Dealership Rating
Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 03, 2026

Dealership Rating
Employee Rating

Very helpful and friendly. Would buy from there again. Bryce Mann was great and we never felt pressured. More

by AMBER.E.KLEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Joshua Johns , Bryce Mann

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Jan 03, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback, Amber! We’re thrilled to hear that Bryce Mann provided helpful, friendly service and made your experience pressure-free. We truly appreciate your support and look forward to helping you again in the future.

January 01, 2026

Dealership Rating
Employee Rating

Professional, straightforward, and thorough. Professional, straightforward, and thorough. I appreciate getting the video that clearly explains what was done and my options for service. More

by Tonytunes176211
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re happy to hear the clear, professional service and detailed video were helpful. We truly appreciate your trust and look forward to taking care of you again.

January 01, 2026

Dealership Rating
Employee Rating

Friendly,efficient and clean as well. Wonderful place. My car and I thank you for a stress free visit. More

by E.KNEUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

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Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re so glad you enjoyed a friendly, efficient, and stress-free visit. It means a lot to us that both you and your car had a great experience. We look forward to seeing you again!

January 01, 2026

Dealership Rating
Employee Rating

Service is good. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear you found the service good, and we understand your concerns about parts pricing and wait times. Your comments are important to us and will be shared with our team as we continue working to improve the overall experience. We appreciate you taking the time to let us know.

December 31, 2025

Dealership Rating
Employee Rating

Amazing service my car was done is a fast and professional way looking fordward to my next service visit More

by TAVAREZNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your service was fast and professional. We appreciate your trust and look forward to seeing you at your next visit!

December 27, 2025

Dealership Rating
Employee Rating

My experience are DCH Toyota was very good. The staff was courteous and accommodating and a pleasure to work with. The service was done in the time frame that was presented to me. More

by GGILLAND
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Dec 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re happy to hear your visit to DCH Toyota was very good and that our staff was courteous, accommodating, and a pleasure to work with. We’re also glad the service was completed within the promised time frame. We truly appreciate your feedback.

December 26, 2025

Dealership Rating
Employee Rating

As soon as I arrived Matthew greeted me and walked me through the entire process. More

by Audreyfeliciano6
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear that Matthew greeted you warmly and guided you through the entire process. We appreciate your feedback and are happy to know your experience was smooth and welcoming!

December 26, 2025

Dealership Rating
Employee Rating

Very professional and efficient. Was glad to have worked with Mathew Rivera as he is organized and is great with follow up. More

by ULYSEE.HULING
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re glad to hear that your experience was professional and efficient. Mathew Rivera will be happy to know you appreciated his organization and follow-up. We truly value your trust and support!

December 26, 2025

Dealership Rating
Employee Rating

Great customer service and helped out alot. thank you to the team. Especially Josh, and Avi More

by HARNEET172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Melissa Tyler, Jason Gasiunas, Joshua Johns, Judy Deems, Lauren Fusaro

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Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that our team provided great service and were able to help. Josh and Avi will be thrilled to hear your kind words. We truly appreciate your trust and support!

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