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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 10

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
562 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.8

562 Reviews

Write a Review

562 Reviews of Mathew Rivera

October 10, 2024

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Employee Rating

The place is kept clean, the service was fast, and the customer service was good. More

by MERVINOTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you found the place clean and enjoyed the fast service and good customer care. We appreciate your feedback and hope to see you again soon!

October 09, 2024

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Employee Rating

Excellent, clear communication. Felt like my needs were addressed and my concerns heeded. Two thumbs up! More

by Corradk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

DCH Wappingers Falls Toyota responded

We’re delighted to hear that you had an excellent experience with clear communication and that your needs and concerns were addressed. Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future!

October 08, 2024

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Employee Rating

It was a fabulous experience. . Judy in customer service explained the whole process, arranged for me to be driven home and brought back the next day. I was impressed by the serv More

by shirley.dahlgren
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy

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Oct 08, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear about your fabulous experience! Judy and our service team strive to provide exceptional care, and it’s wonderful to know that their efforts made such a positive impact. We’re here for you if you need anything in the future. Thanks for sharing your experience with us!

October 08, 2024

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Employee Rating

Great service at every visit, thank you! Looking forward to future visits at your dealership!! More

by stephanie.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with us. We look forward to seeing you again soon! If there’s anything specific you’re looking forward to next time, let us know!

October 08, 2024

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Employee Rating

Lauren my rep was exceptional. Great communication and personal attitude of all at dealership! Wow More

by movierat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Lauren

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Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that Lauren provided exceptional service and that you felt welcomed by our team. We take pride in creating a positive experience for our customers. We hope to see you again soon!

October 07, 2024

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Employee Rating

Bery good atención excelente personal very good cervicis end if you credit es daw they main hi More

by lidiaroquequijad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Ben Carlson, Melissa Tyler, Dylan Abell, Jaime GarciaMuniz, Jason Gasiunas

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Oct 07, 2024

DCH Wappingers Falls Toyota responded

¡Gracias por tu comentario! Nos alegra saber que recibiste una atención excelente y que nuestro personal te brindó un buen servicio. Si tienes preguntas sobre tu crédito o necesitas más asistencia, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! 🌟🚗

October 05, 2024

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Employee Rating

Very thorough and proficient. Courteous . I am very happy with the service, they also help with the function of my car More

by JOPT253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2024

DCH Wappingers Falls Toyota responded

We're glad to hear you had a positive experience! Our team strives to provide thorough and courteous service, and we're happy we could assist you with your car's functions. Thank you for your feedback!

October 03, 2024

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Employee Rating

Judy is the best advisor I have ever worked with very professional and gave updates More

by ALYSSADEFINI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that Judy provided you with exceptional service and kept you updated throughout the process. She truly is a valuable member of our team! If you need anything else, feel free to reach out. We appreciate your support!

October 03, 2024

Dealership Rating
Employee Rating

Assistant service manager Matt Rivera assisted me and was very professional and courteous of my needs. Highly recommended. More

by Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Andrew Bartko , Alexander Catechis

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Oct 04, 2024

DCH Wappingers Falls Toyota responded

We’re delighted to hear about your positive experience with Matt Rivera! His professionalism and attentiveness to your needs truly make a difference. Thank you for the high recommendation, and we look forward to serving you again in the future!

October 03, 2024

Dealership Rating
Employee Rating

Best service I ever had Impressed very much by the video presentation Of my car Dr. Clifton More

by FRANCISCLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2024

DCH Wappingers Falls Toyota responded

We’re so glad to hear you had the best service ever! It's great to know you were impressed by the video presentation of your car. We appreciate your feedback, Dr. Clifton, and look forward to serving you again in the future! Enjoy your vehicle!

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