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Mathew Rivera

Overview Reviews (186) Inventory (124)

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Mathew Rivera

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Mathew Rivera | Page 10

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

186 Reviews

Overview Reviews (186) Inventory (124)

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English

4.8

186 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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186 Reviews of Mathew Rivera

September 19, 2022

Dealership Rating

Employee Rating

Location is clean. People are friendly, service was prompt and timely.. left my car very clean People are friendly, service was prompt and timely.. left my car very clean More

by BOB_BLANKE

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias

Helpful 0

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Sep 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

September 17, 2022

Dealership Rating

Employee Rating

Excellent 100% special shout out Matt and Sandy professional courtesy knowledgeable respectful the best A+ professional courtesy knowledgeable respectful the best A+ More

by rammstein11004

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Melissa Tyler

Helpful 0

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Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 16, 2022

Dealership Rating

Employee Rating

Great dealership! Warming greetings! Excellent cars. Good price! Toyota has low interest rates. When you purchase their cars. Warming greetings! Excellent cars. Good price! Toyota has low interest rates. When you purchase their cars. More

by santaliz12

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Ciarra Arias

Helpful 0

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Sep 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

September 13, 2022

Dealership Rating

Employee Rating

Thank you for a prompt and courteous interaction. I hope that all my future interaction are the same. I hope that all my future interaction are the same. More

by RICHC1

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Sep 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

September 11, 2022

Dealership Rating

Employee Rating

I mostly appreciate the comfort I feel knowing the service mechanics and technicians will be honest with me. service mechanics and technicians will be honest with me. More

by GRWILLIAMS

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

Dealership Rating

Employee Rating

I had major mouse damage to the wiring harness which was repaired. Shortly after I had to return for additional bout of new mouse damage. The repairs were done in a timely manor. Hopefully we can move on. T repaired. Shortly after I had to return for additional bout of new mouse damage. The repairs were done in a timely manor. Hopefully we can move on. Thank you for the great work. I'll continue to do my maintenance at DCH Toyota... More

by earthman144

Verified Customer

Customer Service

Quality of Work

Friendliness

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership! We look forward to working with you again in the future!

September 08, 2022

Dealership Rating

Employee Rating

Always willing to please. Accommodating.Friendly. Good location Will continue to have DHC work on my car. Accommodating.Friendly. Good location Will continue to have DHC work on my car. More

by littlehog1108

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Melissa Tyler

Helpful 0

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Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

September 06, 2022

Dealership Rating

Employee Rating

Very friendly staff, they make me feel welcomed. Fast service and great communication to keep me informed on the status of my vehicle. Fast service and great communication to keep me informed on the status of my vehicle. More

by Cfacci

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Viggiano

Helpful 0

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Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy our team could assist you and provide you with such great service!

September 06, 2022

Dealership Rating

Employee Rating

Great service; resolved issue that I had only noticed recently but I hadn't listed for service. Clear, concise and timely communications. Thanks Matt and Service Team recently but I hadn't listed for service. Clear, concise and timely communications. Thanks Matt and Service Team More

by skoogs

Verified Customer

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

September 04, 2022

Dealership Rating

Employee Rating

Courteous and helpful. Found and solved issue quickly. Had me in and out within an hour. Found and solved issue quickly. Had me in and out within an hour. More

by neovenant

Verified Customer

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one.

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2023 Toyota Highlander | used

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2016 Nissan Rogue | used

$16,990

2016 Nissan Rogue

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All-wheel Drive

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2021 MINI Hardtop | used

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2021 MINI Hardtop

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Mathew Rivera | Page 10

Assistant Service Manager

DCH Wappingers Falls Toyota

186 Reviews of Mathew Rivera

Dealership Inventory (124 Vehicles)

Had a great experience?Spread the word.

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