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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Mathew Runas

March 01, 2026

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I like the service. Thanks! I will recommend the dealer. I will be there again! More

by Ntapia4864
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Recommend Dealer
Yes
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Mar 01, 2026

McGrath City Honda responded

Thank you for the wonderful feedback on the service for your Honda. Mathew and our team are grateful for your recommendation and look forward to assisting you again. We appreciate you choosing us and can’t wait to welcome you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 12, 2026

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This has been my go to Dealership for the past 20 years ! !! I have purchased a new car every 5 years and have been taken all my cars for service to this dealership for 20 years and always very satisfied . Ap More

by elviatello1962
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marcin Zdanowicz, Jeremy Sanchez, Devin Miller, Alfonso Rodriguez, Uros Matejic , Mat in service his new I think but he service my CRV and was sooo helpful

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Feb 12, 2026

McGrath City Honda responded

Being your go-to for new Honda purchases and CR-V Hybrid service for two decades is a privilege. We appreciate your loyalty and look forward to supporting you again alongside Devin, Mathew, and Marcin. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 12, 2026

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Matthew had great customer service knew exactly what I needed.Help me out.Got my car in and out real fast More

by yankees21235
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Recommend Dealer
Yes
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Feb 12, 2026

McGrath City Honda responded

It’s great to hear Mathew provided the support you needed and kept your service moving quickly for your Honda. Thank you for recognizing his efforts; we look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 04, 2026

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Flexible accommodating professional, and timely They were transparent about delays in the process due to weather. They accommodated us by providing a loaner car. They gave regular updates on the status. More

by mayaskya
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 04, 2026

McGrath City Honda responded

We appreciate you choosing us for your Honda service. Mathew and our team are pleased we kept you updated about weather delays and could provide a loaner car. Your feedback on our flexibility and communication means a lot.

February 04, 2026

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Service was a bit slow, but maybe due to backup. Wife was not happy no car wash or vaccum. But i said maybe they only do this with other services. More

by jepps428
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 05, 2026

McGrath City Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 01, 2026

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Good service Just at the begining it was a little crowded But in general the customer service was fine More

by aurelio872
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 01, 2026

McGrath City Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 01, 2026

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I was happily welcomed, which made me feel at home. Much thanks to everyone ?? More

by luisorellana232011
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Feb 03, 2026

McGrath City Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 29, 2026

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He made everything so easy . He made everything so easy . He made sure I was ok because I put ace a car at another McGrath and I should him what I needed and I live right down th More

by troydlocascio
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 30, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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Great people, great environment Great dealership, mate car buying easier, great Salesforce. Would go to them again and again More

by garciacarmen18
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jan 28, 2026

McGrath City Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McGrath City Honda. We look forward to having you as one of our valued customers for many more years to come! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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Matthew Runas was very knowledgeable regarding my vehicle and gave me prompt estimate on how long the service will take More

by claqui10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic, Karen Kozlowski, Karla Montoya

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Jan 28, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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