Matt Chevier | Page 14

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. Very happy with this place. They treat me with such kindness. More

by christinacarducci Verified Customer Verified Customer

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Everyone from the sales associate Luis, to Matt, the Service Manager to the guys in the Service Department were outstanding, courteous, professional and helpful. Service Manager to the guys in the Service Department were outstanding, courteous, professional and helpful. More

by LDEBELLIS51 Verified Customer Verified Customer

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Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418 Verified Customer Verified Customer

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Sales Reps Suck but the Service Reps are Phenomenal. Won't buy another car here but will comeback for service here. Won't buy another car here but will comeback for service here. More

by BSANTIAGO86 Verified Customer Verified Customer

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I like the service and the people there are very nice and polite and attentive polite and attentive More

by DEBBIEGLOVER Verified Customer Verified Customer

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The service that I received from Hyundai was good. The waiting area a little uncomfortable. Could have had hot beverages available. The waiting area a little uncomfortable. Could have had hot beverages available. More

by ccallahan11 Verified Customer Verified Customer

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Technicians seemed disgruntled, salesman and cashier talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager infor talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager informed me on arrival that they did not have inspection tags and waiting for fed ex delivery and would call me by 3pm to update. I did not receive a call. I called at 4pm to be informed that the vehicle will be done at 5pm when I dropped off at 10:30am. Now I have to make a return trip for the nys inspection which I was hoping to have completed with my scheduled appointment. Lacking customer service and creating inconveniences for myself. I’m beginning to lose faith with vision Henrietta dealership. More

by ryanmckinley Verified Customer Verified Customer

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I STRUGGLE getting anyone to answer a phone anywhere here, including the service department and the sales department. It takes days to get a return phone call. However, whenever I get to the servic here, including the service department and the sales department. It takes days to get a return phone call. However, whenever I get to the service desk, Matt M and Matt C are ALWAYS empathetic, attentive, and caring. They value my limited availability and time. I consistently leave the service desk happy. More

by PLJKOMO Verified Customer Verified Customer

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Matt and his team always do a great job serving my car I love Hyundai just cannot afford a new one yet. It’s my 3rd Hyundai. love Hyundai just cannot afford a new one yet. It’s my 3rd Hyundai. More

by SHERRY430 Verified Customer Verified Customer

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Courteous, polite, and efficient. There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! More

by GEORGIAJAKAUB Verified Customer Verified Customer

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