Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 17

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

August 06, 2021

Dealership Rating
Employee Rating

The service was finished within the estimated time. Matt is always pleasant and explains the details in the job. I’m glad they are proactive in letting me know about my battery life. More

by Puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Joe Rizza Acura responded

Thank you for your review and kind words for Matt! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

August 05, 2021

Dealership Rating
Employee Rating

I’ve always received excellent service and this time was no exception. Repairs were explained well and all employees are “top notch” which is why l keep coming back! More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Everyone that l came in contact with

Aug 06, 2021

Joe Rizza Acura responded

Thank you for your business and this review, Dolores. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 04, 2021

Dealership Rating
Employee Rating

Regular oil change done. Service department provided prompt courteous service. Service representative provided recap of service performed. Service representative also provided status report of future re More

by Bouttec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

July 30, 2021

Dealership Rating
Employee Rating

Always happy to do business with this dealer,Service Always happy to do business with this dealer, Service team are Knowledgeable and take time explaining problems if any with my car. Thank you for the More

by TOHMEBIBIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Joe Rizza Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

July 30, 2021

Dealership Rating
Employee Rating

I had a very good experience at your dealership. I was able to get the time slot as requested they had the replacement part in stock and it didn’t take too long More

by Lady77park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jul 30, 2021

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 29, 2021

Dealership Rating
Employee Rating

Thank you for great service. ILove my vehicle. I would Thank you for great service. I Love my vehicle. I would recommend Acura to friends and family. I appreciate the kindness of the employees! No more More

by BNMATTHEY@sbcglobal.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Chris Kailer, Ed Gronowski , Alyssa Adams, Denise Manikouras

Jul 30, 2021

Joe Rizza Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

July 28, 2021

Dealership Rating
Employee Rating

We have always received great service. I would like to commend Matt the service writer he has always been very courteous and keeps you up to date with the status of your vehicle while your waiting. More

by THERESEGALVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

July 26, 2021

Dealership Rating
Employee Rating

Very helpful, clean, quick and a great price. They really listen closely to all of your concerns. I will definitely go back there for more service. More

by Bejayy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

July 24, 2021

Dealership Rating
Employee Rating

I always have a amazing experience and the service is great. Always treating me with the most respect and the service is excellent. Love the accommodations More

by Ajdouglas4487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Jul 26, 2021

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2021

Dealership Rating
Employee Rating

I've been coming to Joe Rizza Acura's service department since 2007, when I bought my first Acura. After all these years, they still deliver excellent service! Thank you so much! More

by dehicks0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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