Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 16

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

August 17, 2021

Dealership Rating
Employee Rating

I was looking for a spare tire kit and Todd said they show one in inventory, however he couldn't find it. He said give me a chance to look for it Monday and I'll call you back. He did and he found it. Th More

by Deer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Todd Parady

Aug 18, 2021

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Todd was able to help, and we hope to see you again!

August 16, 2021

Dealership Rating
Employee Rating

Good service.Have been using this dealership for nearly 30years. service area is kept clean, service advisors are professional, mechanics are also knowledgeable and professional. More

by Milt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

August 16, 2021

Dealership Rating
Employee Rating

My Rdx recently needed to be towed to the dealership. I notified Matt in service that my car was on its way. He explained to me that they were very back up and would have my car looked at as soon as possib More

by Tgalvan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our service team, and don't hesitate to let us know if we can be of further assistance.

August 14, 2021

Dealership Rating
Employee Rating

I have always trusted Joe rRizza to service my vehicle. They are fast and honest I have had great results each time I have been there More

by C547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Aug 16, 2021

Joe Rizza Acura responded

Thank you so much for your excellent review! We appreciate you continuing to choose Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

August 12, 2021

Dealership Rating
Employee Rating

Absolutely great service changed my oil and a slow leak in my tire they remove a nail. And washed my car thank you very much More

by Jlo1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Dealership Rating
Employee Rating

Everyone is so nice. I had Matt this time. He explained exactly what was done to my car and why. He is very thorough. It is a pkeasuee coming to be serviced by Joe Rizzo Acura. More

by ALICEDOHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lovely lady who checked me out

Aug 12, 2021

Joe Rizza Acura responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business, Alice, and look forward to your next visit.

Aug 12, 2021

ALICEDOHERTY responded

Thank you. I will be back. You have a great staff there. Keep up the good work.

August 11, 2021

Dealership Rating
Employee Rating

It was quick and people are so friendly. Will recommended to my friends and family. Thanks and see you next time thanks God bless all of you More

by Dina.ibrahim45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Joe Rizza Acura responded

Thank you, Dina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2021

Dealership Rating
Employee Rating

Quick and easy - great service. They also did not try and sell me something I did not need. Price was reasonable and they even helped get my car out fast. More

by ghgcapital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Aug 11, 2021

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

August 10, 2021

Dealership Rating
Employee Rating

It’s always a pleasure to be greeted by your friendly service department! I was able to get in and out quickly. Thank you Matt for your assistance! More

by Luciana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Aug 10, 2021

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Luciana. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 06, 2021

Dealership Rating
Employee Rating

It was a quick check in process. Friendly greeting. I waited in the showroom which was a comfortable setting. The service was completed in the time it was promised. Wasn’t pressured to have any additiona More

by REKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Joe Rizza Acura responded

Thank you for sharing your thoughts about your great experience with our service department here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!

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