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Matt German
31 Reviews
I grew up in the Rochester area and have been in the automobile industry, and with Van Bortel Ford since 2011.
Read moreDealership Experience
14 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
31 Reviews of Matt German
August 27, 2019
Nothing they won’t do for you Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. More
by RonG
Other Employees Tagged: Bryan Zemaitis, Service Department , Paul Bowers
August 06, 2019
Always aiming to please Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Havi Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Having purchased cars from Hoselton, Dorschel Auto Group, Mercedes Benz Of Rochester, and Porsche of Rochester, nobody comes close to treating us the way we are treated at Van Bortel! They have a new customer for life here!! More
by Bob J
Other Employees Tagged: Service Department
July 25, 2019
Always excellent consistent service VanBortle is the best for purchasing and service of vehicles. Been working with them since 2005. Have purchased 3 vehicles and wouldn’t consider goin VanBortle is the best for purchasing and service of vehicles. Been working with them since 2005. Have purchased 3 vehicles and wouldn’t consider going elsewhere More
by Huber977
Other Employees Tagged: Allen Hawkins, Steve Miller, Service Department, Christin Lanzalaco, Dan Happ, Leo Fiorica, Anthony Pagliaro , Paul Bowers, Lee Daubenspeck
July 25, 2019
Great customer service, from sales to service. Only had one service visit, scheduled maintenance. Treated very well, and timely service. Matt was great to deal with. My wife got what she wanted in Only had one service visit, scheduled maintenance. Treated very well, and timely service. Matt was great to deal with. My wife got what she wanted in "our" truck. More
by Charleyfixit
Other Employees Tagged: Service Department
July 12, 2019
Great Service Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. More
by Ddangel55
Other Employees Tagged: Service Department
July 07, 2019
Thank You, Dan! Dan was helpful, knowledgeable and delivered top quality service. He explained the process and the vehicle thoroughly and made me feel comfortable thr Dan was helpful, knowledgeable and delivered top quality service. He explained the process and the vehicle thoroughly and made me feel comfortable throughout my experience at Van Bortel. Thanks, Dan! More
by RebeccaS
Other Employees Tagged: Jake McClelland, Dan Happ
June 12, 2019
Typical GREAT service and customer focus! As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a ple As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a pleasure to do business with such a customer focused group! Keep up the good work.👍 More
by Scotfree
Other Employees Tagged: Service Department
May 28, 2019
Great deal Got a great price without any hassle or games. They were very helpful , knowledgeable, easy to deal with, no pressure tactics ! I will definitely go Got a great price without any hassle or games. They were very helpful , knowledgeable, easy to deal with, no pressure tactics ! I will definitely go back next time for my wife’s new car. Great experience More
by New truck guy
April 15, 2019
Lease deal on 2019 Fusion Hybrid The help we received was outstanding. Trevor Carpenter was our primary contact. He was courteous, personable, and helpful throughout without being at The help we received was outstanding. Trevor Carpenter was our primary contact. He was courteous, personable, and helpful throughout without being at all pushy. Trevor made our experience easy and pleasurable. Matt German provided great backup support. The team worked together and creatively to to find just the right vehicle for our needs. More
by Louis
Other Employees Tagged: Trevor Coller Carpenter
February 19, 2019
Matt German> Sales Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look u Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look up Matt German for sure More
by thutch4
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