Matt German
Matt German at Van Bortel Ford

Matt German

Internet Manager

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

Contact Me
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rated
31 Reviews

I grew up in the Rochester area and have been in the automobile industry, and with Van Bortel Ford since 2011.

Dealership Experience

14 yrs, 9 mos

Industry Experience

14 yrs, 9 mos

not yet
rated

31 Reviews

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31 Reviews of Matt German

February 14, 2026

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Employee Rating

Fourth new vehicle I've ordered through this dealership, and each time there was never any high pressure, hidden costs/fees, or misleading pricing. Sales staff is always friendly and very helpful. Communica More

by Admiral ElJay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 21, 2026

Dealership Rating
Employee Rating

Friendly and helpful staff Excellent price no surprises Has a great inventory Totally upfront on their website and in person Best Ford Dealer in the area More

by swathes-musings.0t@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2026

Van Bortel Ford responded

Thank you so much for the outstanding review! We’re thrilled to hear that you found our staff friendly and helpful, our pricing straightforward with no surprises, and our inventory impressive. Being recognized as totally upfront both online and in person means a lot to us. Hearing that you consider us the best Ford dealer in the area truly makes our day. We appreciate your support and look forward to serving you again!

October 23, 2023

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Employee Rating

No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago More

by Jrprochbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 04, 2021

Dealership Rating
Employee Rating

No hassle. No real negotiation on price. Friendly. They spent an hour going over features to make sure I was well informed on how to setup and operate truck. More

by tomrichhm
Friendliness
Price
Recommend Dealer
Yes

July 13, 2021

Dealership Rating
Employee Rating

I ordered my new truck at Van Bortel. Steve Miller was great to work with. There was no pressure at all. Received my truck sooner than promised. I love my new truck. Great service! Good job! More

by Steve Tremay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller, Bryan Zemaitis

Jul 16, 2021

Van Bortel Ford responded

Excellent, thank you so much and congratulations on your new truck!

May 01, 2021

Dealership Rating
Employee Rating

On time, no muss, no fuss and applied all applicable incentives and graded my vehicle in every charted area advising where additional attention is needed More

by ancompisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service Department

January 17, 2021

Dealership Rating
Employee Rating

Very efficient, very good and fair prices for service with nice features like free drop off and pickup instead of waiting there for service. Staff is very friendly and great communications. More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2021

Van Bortel Ford responded

Excellent, thank you so much!

May 18, 2020

Dealership Rating
Employee Rating

During this virus shutdown I was still able to seamlessly purchase a new vehicle from Van Bortel Ford. Through email and text messaging with my sales representative, I was able to get my trade appraised wit More

by John Penkitis
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller

May 18, 2020

Van Bortel Ford responded

Thank you so much John, we sincerely appreciate your business and your wonderful feedback!

April 19, 2020

Dealership Rating
Employee Rating

in one word the service at VANBORTEL is excellent! I really like the location and the red carpet service their makes me want to go back for anything my truck needs. More

by Mike
Recommend Dealer
Yes
Apr 20, 2020

Van Bortel Ford responded

Thank you so much Mike, we really appreciate your continued trust!

October 11, 2019

Dealership Rating
Employee Rating

VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the More

by Dean
Recommend Dealer
Yes
Oct 16, 2019

Van Bortel Ford responded

Thank you so much for your continued business over the years Dean! It means a lot that you continue to trust us year after year!

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