Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Matt Gilbert

March 21, 2026

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Employee Rating

This reviewis for the last work done on the car. Right now, they have my 2024 Legacy for a problem which necessitated a new door. Which they couldn't get for a week or so, after Subaru ok'd the work More

by rlradel
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Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

March 14, 2026

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Dropped off the car for service and was given a brand new loaner car! Work was done in a timely manner. Very satisfied with service that was done. More

by rskurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

W&L Subaru responded

Thank you for your review! We are delighted to hear that you enjoyed the free service loaner!

February 26, 2026

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Employee Rating

They were very accommodating and the man who picked up our car was very nice. More

by rineracing
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 27, 2026

W&L Subaru responded

Thanks so much for the review! We are pleased to hear that you enjoyed the free service valet!

February 24, 2026

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Great sales! Great service! Kind and caring. Always available for questions. Don’t buy my Subaru’s anywhere else! More

by lorijosholder@outlook.com
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

W&L Subaru responded

Thank you so much for your review!

February 21, 2026

Dealership Rating
Employee Rating

I find your service to be top rate. I don't have any problem getting an appointment and I have waited for my car, and also had it picked up. Additionally, when needed, you provide gr More

by kdecker1
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thanks so much! We are delighted to hear that you've had great experiences in our service department!

February 20, 2026

Dealership Rating
Employee Rating

Love that they come and get the car and washed it! A plus! Is what i would give More

by marilyn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

W&L Subaru responded

Thank you for the review! We are delighted to hear that you liked the free car wash!

February 18, 2026

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Employee Rating

Matt kept me posted daily on the diagnosis and progress of my repair. Repair work was done in very timely manner More

by dln66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

W&L Subaru responded

Thank you so much for the 5-star ratings!

February 13, 2026

Dealership Rating
Employee Rating

Courteous, very helpful Went out of his way to get me tech help Very professional More

by ANG59
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 16, 2026

W&L Subaru responded

Thank you for your business and have a great day!

February 08, 2026

Dealership Rating
Employee Rating

My car was finished rather quickly. I was well pleased with the results. It was cleaner then when I left it there More

by len382002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

W&L Subaru responded

Thanks so much for the review!

February 07, 2026

Dealership Rating
Employee Rating

I love W&L. They always take excellent care of my car, and are honest and respectful. More

by cassjow
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Feb 09, 2026

W&L Subaru responded

Thank you for taking the time to post your thoughts online! If you need anything at all just let us know!

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