Dealership Experience
4 yrs, 11 mos
Industry Experience
33 yrs, 9 mos
628 Reviews
Write a Review628 Reviews of Matt Henry
January 11, 2020
I carried my Nissan Leaf in to replace a part that was recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. recalled. Matt was easy to deal with and gave great, timely service. They even charged my battery for me. More
January 11, 2020
Courteous, professional serviceHad work performed on a Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my sy Courteous, professional service Had work performed on a software recall for my 2018 Rogue. Was in and out in about an hour. Thanks for updating my system. More
Other Employees Tagged: Not sure name of service advisor
January 03, 2020
Great service The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good servic The service was timely. The personal were friendly and concerned. The waiting area was pleasant.. All of the staff seem to care that I had good service. More
Other Employees Tagged: Courtney Wilson
January 02, 2020
Went for an oil change The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next tim The tech was very nice show me a nice waiting room where there was coffee and snacks.they explained to me about my car. And what I needed the next time More
Other Employees Tagged: Scott Fuller
December 30, 2019
Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes were roaring, technician had to turn rotors again, said to machine was not working properly. Technician had to repair machine and re-turn rotors. My concern is since rotors had to be turned twice, next time I need brakes. I’ll probably have to buy new rotors. Where if the rotors were only turned once, if machine was working probably. I would have at least one more turn on the rotors, before the rotors are to thin to turn again. More
Other Employees Tagged: Scott Fuller, Courtney Wilson
December 30, 2019
Best dealership I have ever been to! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! More
Other Employees Tagged: Scott Fuller
December 27, 2019
Great Service !! Serra Nissan took great car if my car !! Excellent service !!! Matt took good care of my car . He is polite and care about his customers . Serra Nissan took great car if my car !! Excellent service !!! Matt took good care of my car . He is polite and care about his customers . More
December 27, 2019
Excellent customer service ! Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend t Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend this dealership for service! More
Other Employees Tagged: Scott Fuller
December 26, 2019
Great All of the staff have been nice and they have been helpful. They try to make it convenient for me to bring my car in. All of the staff have been nice and they have been helpful. They try to make it convenient for me to bring my car in. More
Other Employees Tagged: The lady who calls about surveys
December 26, 2019
Service The service I received was great! I will definitely recommend this service center to friends and family. The people that employed there are very helpf The service I received was great! I will definitely recommend this service center to friends and family. The people that employed there are very helpful. 👍🏾 More
Other Employees Tagged: Angel Borja, Randy Hicks, Scott Fuller, Madison Whisenant , Anthony Alston, Timothy Bowman, Xavier Johnson, Jeremiah Perryman, Eric White