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Matt Hernandez
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Matt Hernandez | Page 7
General Sales Manager
Carl Black Roswell
11225 Alpharetta Highway
Roswell, GA 30076
113 Reviews
Dealership Experience
13 yrs, 8 mos
Industry Experience
18 yrs
English
113 Reviews of Matt Hernandez
May 10, 2019
Truck purchase and Juan mendez Purchased a truck and Juan and his team were awesome!! This is the second vehicle I have purchased there. I am grateful for the team and Juan. Purchased a truck and Juan and his team were awesome!! This is the second vehicle I have purchased there. I am grateful for the team and Juan. More
by MARIANNEnunez
Verified CustomerOther Employees Tagged: Eric Bowsher , Paul Marr, Matthew Mcgee, Juan Mendez
Helpful 
April 20, 2019
Smooth used car purchase We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Bes We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Best car buying experience we have had. Test drove the car, ate lunch, and. completed the paperwork all within a few hours. In and out quickly. Eric Bowsher helped us with ths financing.His service was great and found us the best rate for our financing. The whole.team.at Carl Black made sure we had a great car buying experience. We will definitely be back for another purchase. More
by Ls1972
Other Employees Tagged: Eric Bowsher , Sterling Cody McDowell
April 15, 2019
Shop, Click, No Drive! I've tried to buy this car for 2 days... I've sent the Capital One pre-approval letter (willing to put a $9000 down payment)and discussed my interest I've tried to buy this car for 2 days... I've sent the Capital One pre-approval letter (willing to put a $9000 down payment)and discussed my interest with 3 sales reps.. (the first female that called me back, Kollin and Matt) I was looking for an expedited way to get the PO to my bank, get a down payment made and take delivery.. Was basically told, no I have to come in.. While I understand that is the process, I asked was there at least a way to put a down payment so I don't show up and it's gone like yesterday.. ( car was on a Take home test drive) I'm over an hour drive and don't have time to drive up there only to be told it's not in.. (was told it's first come.. well I'm here.. first in line.. just not "in the Showroom") Again, was told no... So how does "Shop Click Drive" work? So far it's been " Shop, Click, call, email, text talk and be told to drive 120 miles round trip) I don't really want to work with Kollin/Mat again as he's been unamenable to get things done in advance.. With this much communication from a customer to a dealer, I would take this as a Hot hot hot lead... after all the calls, texts emails he still didn't even have the preapproval letter nor had he looked at it..(his words).. With a few more clicks, I can have one delivered to my door but I wanted a local dealer with a great online review/reputation. Guess it's off to another dealer that wants a pre-approved, $9000k down payment in hand, ready to buy customer. I'm working hard every day so I can't just run up for a 2 hour round trip without knowing the car would be there.. At this point I'm just venting and there's likely no way I would want to go into the Dealership and have to see/work with 2 guys that just blew off an easy deal.. https://www.carlblackbuickgmc.com/VehicleDetails/used-2016-GMC-Yukon_XL-2WD_4dr_Denali-Roswell-GA/3396108323 More
by Mark2019
Other Employees Tagged: Kollin Eikey
March 13, 2019
Easiest purchase I ever made Everyone was so nice and helpful. We found what we wanted, went and had lunch, came back and signed the papers, and drove our vehicle home. Everyone was so nice and helpful. We found what we wanted, went and had lunch, came back and signed the papers, and drove our vehicle home. More
by PPSTORIES
Other Employees Tagged: Eric Bowsher , Brandon Lytle
March 04, 2019
Great service and support from start to finish Front T Scott down to Paul, they did a good job of working with me to solidify an equitable trade and used car purchase. Just the right amount of fol Front T Scott down to Paul, they did a good job of working with me to solidify an equitable trade and used car purchase. Just the right amount of follow through and they were always prepared to streamline the process More
by DAJOINER0
Other Employees Tagged: Eric Bowsher , Paul Marr
March 01, 2019
10/10 Everyone was great at CB Roswell. Common courtesy and genuinely nice people. This was my experience with every person that was met and on staff. Even Everyone was great at CB Roswell. Common courtesy and genuinely nice people. This was my experience with every person that was met and on staff. Even Joe in finance was accommodating to our every request. Great job, I’ll be back for sure. More
by W.DHALL
Other Employees Tagged: Paul Marr, Joe Stabile
February 23, 2019
Satisfied Customer We were very impressed with the overall experience. From test driving the vehicle to the purchasing of the vehicle, everything went very smoothly. We were very impressed with the overall experience. From test driving the vehicle to the purchasing of the vehicle, everything went very smoothly. Definitely a wonderful dealership I would recommend. More
by CBROOKS135
Other Employees Tagged: Eric Bowsher , Matthew Mcgee
February 18, 2019
Sierra 1500 Great sales man. Very knowledgeable. Worked with us on price for a new Sierra 1500 AT4. Financing took a while but overall great experience. Thank you Great sales man. Very knowledgeable. Worked with us on price for a new Sierra 1500 AT4. Financing took a while but overall great experience. Thank you! More
by MAHONEY
Other Employees Tagged: Matthew Mcgee
January 30, 2019
Good place to buy a car Very straight forward and quick process. I got the car i was looking for. Full tank of gas included as well as some cleaning product Very straight forward and quick process. I got the car i was looking for. Full tank of gas included as well as some cleaning product More
by BENJDRISCOLL1004
Other Employees Tagged: Matthew Mcgee
January 29, 2019
A+ Sales Team The team at Carl Black Roswell is fantastic! They are professional, courteous and go out of their way to make the experience as seamless as possible. The team at Carl Black Roswell is fantastic! They are professional, courteous and go out of their way to make the experience as seamless as possible. My second purchase from them, but it certainly won’t be my last. I am a customer for life! More
by Jaosako
Other Employees Tagged: Nick Grieme, Joe Stabile, Tod Baker, PD Sumner, Mike Bowsher
