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Dealership Experience
10 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
64 Reviews
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64 Reviews of Matt Hoover
October 22, 2025
My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to correct the problem would be warranted by their previous repair. I was very happy about this and from the great service I received from Matt. More
by TRISHIESUZ
Verified Customer
October 21, 2025
Jim was fantastic to work with and is a stellar professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at Brogden! More
by jayhawkfireman69
Other Employees Tagged: Terrie Horton, Jimmy Carpenter
October 11, 2025
I've been a loyal customer for a long time and will continue because of the great service I have always received! continue because of the great service I have always received! More
by MMORRISON239
Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry , La'Nay Patton
October 05, 2025
Dominic was very attentive and answered all my questions! ! I was very pleased with his customer service. ! I was very pleased with his customer service. More
by keith78
Other Employees Tagged: Terrie Horton, Tim Lewis, Mike Olvera, Dominik Warren
October 02, 2025
Great customer service, great teamwork! Service is prompt as soon as I pull in, check in prompt and so is finished work Service is prompt as soon as I pull in, check in prompt and so is finished work More
by pegesue
Other Employees Tagged: Lacey Pfannenstiel
September 22, 2025
They made it simple and easy to get in and out. No issues what so ever. No issues what so ever. More
by Bmonz
Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry
September 10, 2025
Nice people great attitude quick work will come again. Gave helpful suggestions good snacks thank you Gave helpful suggestions good snacks thank you More
by GSELVERA
Other Employees Tagged: Katie Terry
September 01, 2025
Matt Hoover in the Service Department went above and beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to trade my vehicle in and with it being down waiting on a part i felt i was being taken advantage of by the sales team. I only owned the vehicle for a few months before it broke down yet they told me i was thousands of dollars upside down. I have never missed a payment and pay extra each month. No way i should be upside down. The salesman working with me did not see me as a priority and as soon as he knew I probably wasn't going to buy a vehicle that day he told me he was dealing with another customer instead of taking care of me. I would say the only good experience I had at this dealership was Matt Hoover who would call and text with updates and guiding me on how I should handle escalating my part need to GM. More
by MICHAEL.KUTSCHER
Other Employees Tagged: Ryan O'Connor
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