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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.8
90 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 3 mos

Industry Experience

18 yrs, 8 mos

Languages Spoken

English English

4.8

90 Reviews

Write a Review

90 Reviews of Matt Hoover

March 05, 2026

Dealership Rating
Employee Rating

They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Mar 05, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Greg! We're delighted to hear that you had a positive experience with the loaner vehicle during your warranty work at Robert Brogden's Olathe Buick GMC. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 01, 2026

Dealership Rating
Employee Rating

This dealership treats the customers really well & does a great job of taking care of them More

by ERINEGGERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Eri! We truly appreciate your positive feedback about the customer service at Robert Brogden's Olathe Buick GMC. It’s our goal to provide the best care for our customers, and we’re glad to hear you had a great experience. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 27, 2026

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Employee Rating

Always provide great services. Pleasure doing business with this staff. Been with this business about 35 years now. More

by RSQD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Lacey Pfannenstiel, Katie Terry

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 35 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with great service. Please come see us again soon! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2026

Dealership Rating
Employee Rating

Everyone at Brogden was so nice. I came in to look and left with a new truck. When I came back two days later the truck was ready and I am very happy with it. More

by verngassen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Feb 22, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC and that you left with a new truck. It’s great to know that everything was ready for you when you returned. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new truck! Sincerely, The Robert Brogden Buick GMC Team

February 21, 2026

Dealership Rating
Employee Rating

Robert Brogden has been my preferred service and sales department for over 20 years. They are always friendly and helpful. More

by MMORRISON239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin

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Feb 21, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden's Olathe Buick GMC over the past 20 years. It's great to hear that our team has consistently provided you with friendly and helpful service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2026

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Employee Rating

Excellent customer service. GMC dealer by my house but I drove 45 minutes to Robert Brogden. More

by TOMTOM812003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Feb 12, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Tom! It’s wonderful to hear that you chose to drive 45 minutes to visit us at Robert Brogden's Olathe Buick GMC for our customer service. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 10, 2026

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Employee Rating

Lacey was great. Met the scheduled appointment expectations exactly. On my way in just over an hour. More

by LONGL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel

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Feb 11, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We’re glad to hear that Lacey met your expectations and that your visit to Robert Brogden's Olathe Buick GMC was efficient. We look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

February 01, 2026

Dealership Rating
Employee Rating

Dealing with the service department at Brogden is always an easy experience. Matt and everyone who works there are top notch and treat you with respect. More

by t.hansen68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Feb 02, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that your experiences with our service department at Robert Brogden's Olathe Buick GMC have been easy and respectful. Matt and the team work hard to provide top-notch service, and your feedback truly means a lot to us. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

January 30, 2026

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Employee Rating

The service was great. Matt’s diagnosis and communication before and after the repair was completed was appreciated. More

by TCHADWICK7866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 30, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We're glad to hear you had a great experience with our service at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Matt's diagnosis and communication made a positive impact. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 25, 2026

Dealership Rating
Employee Rating

They were very accommodating. They Made it easy for me to have my truck serviced. More

by NEWPORT5620
Recommend Dealer
Yes

Other Employees Tagged: Sam Skid

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Jan 25, 2026

Robert Brogden Buick GMC responded

Thank you so much for the kind feedback! We’re glad to hear our team was able to make servicing your truck easy and accommodating. At Robert Brogden’s Olathe Buick GMC, we truly appreciate the opportunity to take care of your vehicle, and we look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

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