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Matt Johnson
Matt Johnson at Del Toyota

Matt Johnson

Service Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.5
305 Reviews
4.5

305 Reviews

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305 Reviews of Matt Johnson

January 11, 2026

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Employee Rating

Enjoyed working with the sales people, also the service department. Dealership nice and friendley and clean. More

by djn52555
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Brian Sweet, Pedro Pichardo

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January 02, 2026

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Service was a smooth operation from contact to pick up no hassles check out quick More

by mdrakely
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Del Toyota responded

Thank you for your great feedback! We're glad to hear that your service experience at Del Toyota was smooth and hassle-free from start to finish. We appreciate your positive comments and look forward to serving you again in the future! Sincerely, Del Toyota Team

January 01, 2026

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Fantastic. Always thorough and easy to work with. Friendly and professional. Confident that the job is done right. More

by michele.hunter1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 01, 2026

Del Toyota responded

Thank you so much for your kind words, Michele! We're excited to hear that you found your experience with us at Del Toyota to be fantastic, thorough, and professional. We always strive to provide the best service possible, and it's great to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Del Toyota Team

December 30, 2025

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Employee Rating

$600 for a rear shock replacement is a rip off. Also asking to replace tires that do not fail inspection is not good practice. More

by PJS318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 31, 2025

Del Toyota responded

Thank you for your feedback. We take pricing very seriously and regularly compare our rates with local competitors. The rear shock replacement was quoted at $535 total, including installation and tax; for comparison, a local Repair location quoted $680 for a single shock. Tire replacement was recommended based on visible wear and safety considerations, even though the tires did not fail inspection. All recommendations are optional, and our goal is always to be transparent and fair. We would welcome the opportunity to discuss this further—please feel free to contact our management team directly. Sincerely, Del Toyota Team

December 28, 2025

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Employee Rating

Easy to work with. Love their service area, easy to drop off and pick up my truck. More

by T84MEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze, Martin C. Fusselman, Daniel Juarez, Karen Mendoza, Antonio Fernandez, ALEXANDER CONA, MASON KARKOSKA, Tony Chavez

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Dec 28, 2025

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you found it easy to work with us and that you love our service area for dropping off and picking up your truck. We appreciate your feedback and look forward to serving you again at Del Toyota! Sincerely, Del Toyota Team

December 25, 2025

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Employee Rating

The heads up about the service performed was top, notch would highly recommend them to anyone. More

by edrobertsed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan

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Dec 25, 2025

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service at Del Toyota to be top-notch. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Del Toyota Team

December 22, 2025

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Employee Rating

Del Toyota always provides excellent service and sales. Thank you! I appreciate Del Toyota’s attention to details. Job well done. Again, thank you. More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun

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Dec 22, 2025

Del Toyota responded

Thank you for your kind words! We truly appreciate your recognition of our service and attention to detail. It’s always our goal at Del Toyota to provide an excellent experience for our customers. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

December 19, 2025

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Employee Rating

Great service department very accommodating with appointments and timely service reminders also great waiting area More

by llljay12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Del Toyota responded

Thank you for your review! We are pleased to hear you had a great experience with our service department at Del Toyota. It's our goal to provide timely service and a comfortable waiting area for our valued customers. We look forward to welcoming you back for your next appointment! Sincerely, Del Toyota Team

December 14, 2025

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Employee Rating

Great place to buy a car and have it serviced! #1 Toyota Dealer in the area! More

by George H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2025

Del Toyota responded

Thank you for your wonderful review, George! We truly appreciate your kind words about Del Toyota and are thrilled to hear that you found us to be the #1 Toyota dealer in the area. We look forward to serving you again in the future! Sincerely, Del Toyota Team

December 07, 2025

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Employee Rating

Dell Toyota is in my opinion the best Toyota dealership in the area by far. From sales, to finance, to service Dell is very professional, detail oriented, and focused on the customer. See John Norris in Sa More

by Mike C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Richard Chila, John McElroy, John Norris

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Dec 07, 2025

Del Toyota responded

Thank you for your fantastic review, Mike! We're delighted to hear that you had such a positive experience with Del Toyota, from sales to service. It's great to know that John made a great impression on you during your buying experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Del Toyota Team

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