Matt Joseph

I have been in the automotive business in Indiana since I started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover r started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover rate is notable. They treat us like family! More

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Great experience overall, would highly recommend. They communicated well and were transparent about the costs. They communicated well and were transparent about the costs. More

by jsnslszs Verified Customer Verified Customer

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This dealership is good but attitude of Adam in front office is kind of bossy and lacks in proper professional customer dealings. office is kind of bossy and lacks in proper professional customer dealings. More

by dreamachiever75 Verified Customer Verified Customer

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Friendly, helpful staff. Very detailed inspection of car and suggestions for needed service. I brought my wife in to schedule service for her car. Even got a pleasant ride ho Very detailed inspection of car and suggestions for needed service. I brought my wife in to schedule service for her car. Even got a pleasant ride home, though the waiting area is very clean and spacious. More

by Richbear427 Verified Customer Verified Customer

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They aer efficient and Professional. They did not upsell . Matt was great he was professional and very personable . They did not upsell . Matt was great he was professional and very personable . More

by jongraham7 Verified Customer Verified Customer

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The staff at Alderman is fantastic! This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experi This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experience with their team previously. They are extremely professional and responsive, and they go above and beyond in the way they communicate, explain, and address any issues with your vehicle. Matt was my technician, and the other team members, including Adam, are true professionals. More

by Matthew Asher Verified Customer Verified Customer

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ZEE AND AUSTIN MADE MY ENTIRE BUYING PROCESS A BREEZE. I GREATLY APPRECIATE THE EFFORT ZEE PUT IN TO ENSURE A SMOOTHE PROCESS AND ANSWERING ALL QUESTIONS. I GREATLY APPRECIATE THE EFFORT ZEE PUT IN TO ENSURE A SMOOTHE PROCESS AND ANSWERING ALL QUESTIONS. More

by kris.groover24 Verified Customer Verified Customer

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Upfront about everything! Matt did a good job of explaining everything before they did it. Matt did a good job of explaining everything before they did it. More

by robertdrake454 Verified Customer Verified Customer

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The staff in the automotive department are all awesome guys,from the one who answer phone the person who sets up your appointment the person who shows you what your cost will be before work is done.keepin guys,from the one who answer phone the person who sets up your appointment the person who shows you what your cost will be before work is done.keeping you updated with the progess.From start to finish the whole automotive staff is fantastic. More

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Pleasant environment very informative, answered all my questions in a timely manner and offered necessary add ons questions in a timely manner and offered necessary add ons More

by Fallhiker Verified Customer Verified Customer

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