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119 Reviews of Matt Krappe
April 29, 2025
Always the best! ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, north-country winters keep a-getting me down Lost my money playing poker, so I had to leave town But I ain't turning back to living that old life no more…So More
by J-Bones
April 29, 2025
The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More
by msomd65
Other Employees Tagged: James Gibbons, Higor Teixeira
April 19, 2025
The staff in the service department are always there for me. Great experience as always me. Great experience as always More
by mollyn2468
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
March 25, 2025
My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The service department was informative and friendly. I was thrilled at the very FAIR pricing. The entire experience, from arrival to return of my car was professionally handled, no crazy waiting, and an example of a great culture of professionalism. More
by chrisjcrowell
Other Employees Tagged: James Gibbons
February 15, 2025
Staff and crew very professional, friendly and clean environment. Samik very supportive answer all my concerns. environment. Samik very supportive answer all my concerns. More
by M22tex
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
February 01, 2025
Matt and the team at Chambers are the best. Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most import Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most important when servicing our vehicle and we get that with the team at BMW Boston. Never going back to Mercedes!! More
by Piekarskiwalt
January 15, 2025
Ease of scheduling, constant communication, fast and efficient service, great people - very satisfied and would recommend efficient service, great people - very satisfied and would recommend More
by andrei.1.vorobyov
Other Employees Tagged: James Gibbons, Higor Teixeira, Hank Santos
January 12, 2025
Herb Chambers BMW of Boston is an excellent dealership with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does a fantastic job and Matt Krappe is an excellent leader and Julieth Pinteros is a fantastic service advisor.i highly recommend this dealership for service and sales. More
by oliver77
Other Employees Tagged: Melissa Steffy, Nick Lagas , Julieth Pineros
December 05, 2024
This is the greatest dealership in the world. Sooo accommodating. The service is top notch. It’s a tough business and cars always break, and these guys make me feel better about it. What a nice p Sooo accommodating. The service is top notch. It’s a tough business and cars always break, and these guys make me feel better about it. What a nice place to do business. If you have a BMW, you will have to get it serviced. These guys are the best. So understanding and constantly deliver. Matt is the greatest. The rest of the team is great too. Melissa and iris and Albert too. What a great team. Go to them upset, and you’ll leave with your car fixed and happy. More
by carservicerating
December 01, 2024
Matt in the service department is an exemplary employee. Matt is professional, knowledgable, kind, but most of all he was able to help me, and put my mind at ease during the entire process, while keeping me Matt is professional, knowledgable, kind, but most of all he was able to help me, and put my mind at ease during the entire process, while keeping me updated daily. As we know, our vehicles are a lifeline - and Matt was able to provide peace of mind and my vehicle in timely manner. I’d give Matt 5+ stars if possible! More
by Lisa
Other Employees Tagged: Samuel Desroches
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