Matt Miller | Page 4

Half assed The dealership was never on the same page. I would have a salesmen telling me one thing, then the manager telling me another. I was told my car was ta The dealership was never on the same page. I would have a salesmen telling me one thing, then the manager telling me another. I was told my car was taken care of, then when i drove over an hour to the dealership, the manager told me the windshield wasn’t fixed. I got told upon purchase that the car gets new oil/inspected etc.. but within driving it 50 miles, my oil light comes up, because they “overfilled” it. Just not a good experience, and will be happy that I have my car I wanted, just bad communication. More

by CBLMAVERICKS Verified Customer Verified Customer

Report | Print

Carl Black treated me like family. Carl Black is a dealership I can trust. They continue to treat me like one of their own. Whether it’s on the sale side or the maintenance side, they Carl Black is a dealership I can trust. They continue to treat me like one of their own. Whether it’s on the sale side or the maintenance side, they are next level! More

by NATHANWILDER Verified Customer Verified Customer

Report | Print

Very Informative! Met Dowain via phone and he was awesome. Discussed a few things about what I was trying to accomplish and he made happen. My NEW Truck is exactly what Met Dowain via phone and he was awesome. Discussed a few things about what I was trying to accomplish and he made happen. My NEW Truck is exactly what wanted! Thank You Carl Black of Orlando. Definitely will recommend business to Dowain - he earned my business! More

Report | Print

Walked in and gotta DEAL!! Traded in my Tacoma for a Civic, now I have a 2019 GMC SIERRA. I was greeted by Dowain who help me get into a truck! I love my new truck! Didn't know Traded in my Tacoma for a Civic, now I have a 2019 GMC SIERRA. I was greeted by Dowain who help me get into a truck! I love my new truck! Didn't know anything about Carl Black, I'm from Alabama. Just know I'll recommend this car dealer to my coworkers. Dowain, Matt and John earned my business. Thank You More

Report | Print

Flawless The entire staff was friendly and patient with me through the entire process of buying my car. It is clearly their goal to make sure the customers are The entire staff was friendly and patient with me through the entire process of buying my car. It is clearly their goal to make sure the customers are satisfied! More

Report | Print

Sunday Greatess! Wasn't planning on buying a NEW CAR today! Visited Carl Black of Orlando and met Dowain...he took very good care of me. So patient and knowledgable ab Wasn't planning on buying a NEW CAR today! Visited Carl Black of Orlando and met Dowain...he took very good care of me. So patient and knowledgable about the vehicle I had my heart set on. Truly a professional! Thank You to the Carl Black Family! More

Report | Print

t Have been very helpful I didn’t get particularly what I wanted but they were helpful in trying, I would recommend them to everyone else and am still happy with what I have I didn’t get particularly what I wanted but they were helpful in trying, I would recommend them to everyone else and am still happy with what I have More

by KWC.MANAGER Verified Customer Verified Customer

Report | Print

Great Deal I came into the dealership and bought my new 2019 GMC Sierra SLE 1500! Hector and Louis took care of me. Thank You my friend — Thank You Carl Black fa I came into the dealership and bought my new 2019 GMC Sierra SLE 1500! Hector and Louis took care of me. Thank You my friend — Thank You Carl Black family! More

Report | Print

Great job! The dealership did a great job overall. The mgmt and salesman were able to answer most of my questions. As always the salesperson could use some more The dealership did a great job overall. The mgmt and salesman were able to answer most of my questions. As always the salesperson could use some more product knowledge, at least he knew where to find it. Finance went smoothly and he was knowledgeable. The ONLY complaint I would have was the lack of a good receptionist/phone person. I became frustrated with being passed around on the phone. More

by RODL0 Verified Customer Verified Customer

Report | Print

Great team of guys!! Best customer service around. These guys go out of their way to explain everything to make your car shopping easier. I have bought over 1p vehicles he Best customer service around. These guys go out of their way to explain everything to make your car shopping easier. I have bought over 1p vehicles here in the last 12 years and highly recommend Carl Black of Orlando!! More

by Jay Verified Customer Verified Customer

Report | Print