Jennifer Caldara
Jennifer Caldara at Royal Kia

Jennifer Caldara

Service Advisor

Royal Kia

4333 E. Speedway
Tucson, AZ 85712

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jennifer Caldara

July 23, 2026

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Employee Rating

The easiest car purchasing experience ever experienced. The non-commisioned sales force made the difference. More

by richard.macchia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Moore, Ray Lowe

Jul 23, 2026

Royal Kia responded

Thank you for your wonderful review, Richard! We’re thrilled to hear that you had the easiest car purchasing experience at Royal Kia. Our non-commissioned sales approach is designed to make the process smooth and enjoyable for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

July 10, 2026

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Employee Rating

Jesus was my sales person and he is amazing. Super responsive and helpful even after selling you the car. I know I can reach out to him with any questions and it will be answered. He has gone ab More

by Izzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo

Jul 11, 2026

Royal Kia responded

Thank you so much, Izzy! We are happy to hear that Jesus provided you with exceptional service at Royal Kia. It's great to know that he has been so responsive and helpful for you even after your purchase. We appreciate your kind words and look forward to assisting you again. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

July 02, 2026

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Employee Rating

Always receive excellent service at Royal Kia. Jennifer Caldara provided awesome customer service. She’s friendly, helpful and kept me informed throughout the process. I highly recommend Royal Ki More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Evans

Jul 03, 2026

Royal Kia responded

Thank you for your fantastic review, Danny! We’re thrilled to hear that you received excellent service at Royal Kia and that Jennifer was able to assist you so well. We truly appreciate your recommendation and are dedicated to maintaining our focus on customer satisfaction, and we look forward to seeing you again! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

May 29, 2026

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Best dealership for sales and especially service experience I've ever had. Everyone there is totally committed to the customer. More

by cymru0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Royal Kia responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Royal Kia and our commitment to providing excellent sales and service experiences. We look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 22, 2026

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Employee Rating

I was visiting my mother in Vegas with my husband because we had a family emergency. On our way back to Tucson my 2016 Chevy Malibu started making a clunking sound. I knew my vehicle needed some servicing th More

by Yanira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Royal Kia responded

Thank you so much for your wonderful review, Yanira! We’re thrilled to hear that Matt, Jennifer, and our team at Royal Kia were able to assist you during such a stressful time. It's great to know that your Chevy Malibu is driving smoothly again and that you felt supported throughout the process. We truly value our customers and aim to treat everyone like family. We appreciate your kind words and look forward to serving you again in the future! Safe travels! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Mar 23, 2026

Yanira responded

Thank you for a great experience. The Morris's 😇

March 14, 2026

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They always provide fast and courteous service. I like that they provide rides and keep you up to date on progress of your car. More

by MelindaNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Royal Kia responded

Thank you for your fantastic review, Melinda! We're glad to hear that you appreciate the fast and courteous service at Royal Kia, as well as our ride service and communication about your vehicle's progress. Our team appreciates your support, and we look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

March 21, 2025

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Employee Rating

I gave William exactly one hour to complete the new car delivery process, and he did it! More

by dan.bubany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2025

Royal Kia responded

Thank you for your wonderful review! We're thrilled to hear that William was able to complete the new car delivery process within your time frame. At Royal Kia, we strive to provide efficient and excellent service to our customers. We appreciate your feedback and hope to see you again soon! Enjoy your new car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 26, 2025

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Employee Rating

The Most professional Staff on the Planet. Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank y More

by georgehogjr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Royal Kia responded

Thank you! We truly appreciate your kind words about the professionalism and outstanding service you experienced at Royal Kia. We're thrilled to hear that our team made such a positive impact during your visit. We look forward to welcoming you back for any future needs. Your satisfaction means the world to us! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 23, 2024

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Employee Rating

Will was a great salesman to work with and very personable. The test drive was very informative. More

by randrewmc03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, William Ploetz

Oct 25, 2024

Royal Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Will at Royal Kia. It's fantastic to know that the test drive was informative and that Will was personable throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 26, 2023

Dealership Rating
Employee Rating

Everything ! I was greeted the second I pulled in. The employee was very nice and friendly, he got info off my car. He went inside and a minute later another e More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Royal Kia responded

Thank you for visiting our service department and for leaving the kind words, Deb. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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