Matt Nagy | Page 16

My service was handle very professional and kindness with respect. Every time I come and have service did on my car for many years. I have always been treated nice. respect. Every time I come and have service did on my car for many years. I have always been treated nice. More

by WSMITH4267 Verified Customer Verified Customer

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Tim Lally has always been there for me. I will continue to do service with them as long as I treat good. I think they do good work and treat people with respect. I will continue to do service with them as long as I treat good. I think they do good work and treat people with respect. More

by WILLABROWN Verified Customer Verified Customer

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Very good efficient on time pleasant workers not a long wait will recommend to anyone wait will recommend to anyone More

by smorris0534 Verified Customer Verified Customer

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Great service. Matt was a pleasure to work with. Requested an oil change and safety inspection for my 2016 Corvette. They took my car on time and contacted me when Matt was a pleasure to work with. Requested an oil change and safety inspection for my 2016 Corvette. They took my car on time and contacted me when the work was done. Have used Tim Lally almost five years and won’t take my Vette anywhere else. More

by boblhs Verified Customer Verified Customer

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The service staff js always ready to help when I get there , their on the ball. there , their on the ball. More

by chitownnovak Verified Customer Verified Customer

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Outstanding -As Always-Top Customer Service-Thank You Rachel!!! Fast, Efficient, and Very Professional-The Best In The Land!! Rachel!!! Fast, Efficient, and Very Professional-The Best In The Land!! More

by TVANHOUTEN Verified Customer Verified Customer

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The actual servicing of the car was not the issue here at all, the techs did their job well for the most part - I didn't wait extremely long either, I think an hour n half is quite some time but I had nothin all, the techs did their job well for the most part - I didn't wait extremely long either, I think an hour n half is quite some time but I had nothing else going on that day anyways. The issue I had was that this was my first time going here for service, and it was a bad first impression. I pulled into the service garage and sat there for 10 mins... then finally decided to walk around and find someone, I ended up at the cashier station - I asked what I do and where do I go, she said to just sit in my car and wait for someone... and I explained that I have BEEN waiting. I asked another employee and finally, they took me to the service office.... to find them all sitting down.. not attending to anyone in the service garage. After the service was done, I was given my keys and paid. THAT WAS IT (no one informed me where my car was or the run down of what was done/how the car is). I walked around the service garage looking for my car, I couldn't find it so I had to go ask the service dept where my car was, and we walked around the lot until we found it parked oddly far from the service garage.... also it was "washed" which would be really nice if not for the oil smudges left on the car. Usually when I go in for service (at my old dealership - and a less expensive brand of car as well) - they instantly took care of the customer, gave them the run down - customer would then sit for a bit and then the car would be ready and parked out front or in the service garage, they showed care for their job, and valued customer service. I understand there are larger issues at hand, but just based on this experience I definitely wouldn't want to come back. I feel cheated, buying the car I had all the customer service possible.. but after buying the car I am worthless to this company and location. (P.s The workers weren't rude, they were just lazy/careless and very anti social at best) More

by KDW Verified Customer Verified Customer

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Service was very professional . no complaints this time.thank you very much.you could charge a little less .ha ha no complaints this time.thank you very much.you could charge a little less .ha ha More

by LINDA175405 Verified Customer Verified Customer

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The service department was flexible with scheduling our oil change and got it done the day I called. oil change and got it done the day I called. More

by JOHND413 Verified Customer Verified Customer

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The service was excellent and fast . The serviceman Shawn was friendly and Knowledgeable answer all questions. The serviceman Shawn was friendly and Knowledgeable answer all questions. More

by BLFAVORS2 Verified Customer Verified Customer

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