Matt Orn
Matt Orn at Long Subaru
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Matt Orn | Page 3

Finance Director

Long Subaru

7 Sutton Road
Webster, MA 01570

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4.9
148 Reviews

I have been with Long Subaru for over half my life. The first seven of these (high school/college years) were spent doing everything and anything - cutting the grass, moving cars, cleaning cars, running to the registry, driving all over creation, etc. I have been in sales and finance ever since, and I truly enjoy helping to make the car-buying process as easy and stress-free for my customers as possible. My wife and I live in Putnam, Connecticut. We have a Rat Terrier/Chihuahua mix named Schmidt, and two cats. When I'm not at work I enjoy taking care of my lawn, playing golf, riding my motorcycle, and watching any and all sports. I look forward to having the opportunity to work with you!

Dealership Experience

18 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

4.9

148 Reviews

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148 Reviews of Matt Orn

November 21, 2023

Dealership Rating
Employee Rating

Overall, a nice, clean, modern, up to date, friendly (at least the people I came in contact with... Jason, Matt, and Sam) dealership. Quick to reply to questions and concerns. Very easy to work with. More

by LIRION73
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Kugler , Sam (office woman who helped with vehicle registration)

Nov 23, 2023

Long Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2023

Dealership Rating
Employee Rating

Pressure free. They let the car do the talking. Shawn was more concerned that we liked the car and were making the right choice so we would be repeat customers. A More

by BRIGGSAWAY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn McMurray - 5 stars

Nov 16, 2023

Long Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Long Subaru. Safe travels!

November 10, 2023

Dealership Rating
Employee Rating

Very easy to work with, no pressure at all, answered all my questions and kept me up to date on the delivery. More

by RSSS69CAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Angelone

Nov 11, 2023

Long Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2023

Dealership Rating
Employee Rating

First experience here, and with a Subaru. Whole experience was easy and not pushy. I am very happy so far! More

by DIANA.THERRIEN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Angelone

Nov 09, 2023

Long Subaru responded

Hi Diana, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 06, 2023

Dealership Rating
Employee Rating

Jason and Matt made purchasing my new Subaru a breeze. Jason, was extremely knowledgeable and honest with my wife and I as we test drove vehicles. Matt, took his time to go over all the financing and warr More

by MLENNON311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Kugler

Nov 08, 2023

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2023

Dealership Rating
Employee Rating

Scott was great to work with. I told him the car I wanted, and I am very happy with my purchase. The transaction was quick and easy. Would definitely recommend this dealership to More

by KIRBYLISA093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brill

Nov 07, 2023

Long Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 03, 2023

Dealership Rating
Employee Rating

I have no time for small talk or timeceastinf. Dan was just perfect. To the point and knowledgeable. Just one thing to note. I really would have preferred to discuss the extra warranties at time o More

by WORCESTERFRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Angelone

Nov 05, 2023

Long Subaru responded

Hi, we really appreciate your feedback! If you would like to discuss your experience in more detail, please reach out to our Sales Manager, Steve Geer at sgeer@longauto.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

October 21, 2023

Dealership Rating
Employee Rating

David was such a pleasure to work with. David explained everything from the time I came and as I was walking out the door with my car. David also has a great personality. Thanks David More

by NANCY19610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fayard

Oct 23, 2023

Long Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Long Subaru! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2023

Dealership Rating
Employee Rating

Lisa was wonderful to work with. She is knowledgeable and patient. She answered all our questions and helped us make a decision that worked for our family. Everyone at Long was so ea More

by MCCUTCHEON.LAURA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Courchaine

Oct 20, 2023

Long Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2023

Dealership Rating
Employee Rating

Pleasant experience as soon as I walked in the door. .friendly staff and the whole process was amazing More

by JENNYEP2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fayard

Oct 12, 2023

Long Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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