Matt Orn
Matt Orn at Long Subaru
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Matt Orn | Page 6

Finance Director

Long Subaru

7 Sutton Road
Webster, MA 01570

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4.9
146 Reviews

I have been with Long Subaru for over half my life. The first seven of these (high school/college years) were spent doing everything and anything - cutting the grass, moving cars, cleaning cars, running to the registry, driving all over creation, etc. I have been in sales and finance ever since, and I truly enjoy helping to make the car-buying process as easy and stress-free for my customers as possible. My wife and I live in Putnam, Connecticut. We have a Rat Terrier/Chihuahua mix named Schmidt, and two cats. When I'm not at work I enjoy taking care of my lawn, playing golf, riding my motorcycle, and watching any and all sports. I look forward to having the opportunity to work with you!

Dealership Experience

18 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

4.9

146 Reviews

Write a Review

146 Reviews of Matt Orn

July 14, 2023

Dealership Rating
Employee Rating

This is a great place to buy a car! The transaction was very smooth and people were extremely professional. Thanks! More

by KIRBYFAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brill , Rob Fellows, Scott Barry

Jul 17, 2023

Long Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

July 14, 2023

Dealership Rating
Employee Rating

Very friendly, knowledgeable people. Prompt and helpful around the process of changing plates, insurance, registration More

by KMDYSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brill, Jason Kugler

Jul 17, 2023

Long Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 13, 2023

Dealership Rating
Employee Rating

I had a great experience at this dealership. Everyone I interacted with was friendly, helpful, and kind. More

by Kc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrille Dionne

Jul 19, 2023

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 07, 2023

Dealership Rating
Employee Rating

Had a very easy time ordering a new Outback. Sales associate Jason is terrific to work with. Matt in financing made the purchase process flawless. Great experience. More

by K.CHRISTIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Kugler

Jul 13, 2023

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2023

Dealership Rating
Employee Rating

The price on the sticker was the price of the car. Other dealers we went to the cars had no sticker prices on them and when we asked for the price, the sales person was only interested in how much mon More

by RONGLENN33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fayard

Jul 13, 2023

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2023

Dealership Rating
Employee Rating

Lisa was amazing to work with for our 2024 Crosstrek. She was easy to talk with, understood our needs, and was very efficient. In a time when cars are "in transfer," she kept us well informed on the stat More

by JAH1437
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa Courchaine

Jul 13, 2023

Long Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Joshua Costa at jcosta@longauto.com and we will do our best to make this better.

July 03, 2023

Dealership Rating
Employee Rating

I love my new 2024 Crosstrek! Scott and the team at Subaru made the process easy and fast. They answered all my questioned and treated me with respect. More

by JMPALMER30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brill

Jul 05, 2023

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2023

Dealership Rating
Employee Rating

Overall the experience was good, the follow up when they said they would get back to us on certain situations didn't happen when stated, I ended up following up More

by DCK3B1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fayard

Jul 04, 2023

Long Subaru responded

Hi, we really appreciate your great feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 01, 2023

Dealership Rating
Employee Rating

Carrille was above and beyond with everything and anything I had any questions about! Overall excellent experience. More

by SARAHJANEX333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carille Dionne

Jul 04, 2023

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 30, 2023

Dealership Rating
Employee Rating

Dan was really great to work with - very knowledgeable, polite, and pleasant. Overall great customer service experience. More

by MARTIN.ERICALEIGH
Recommend Dealer
Yes

Other Employees Tagged: Daniel Angelone

Jul 04, 2023

Long Subaru responded

Hi Martin, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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