Beautiful dealership with professional people from the
dealer to the service crew everyone is helpful and nice.
dealer to the service crew everyone is helpful and nice.
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by liz2teach
May 02, 2025 -
Priority Lexus Newport News responded
Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Lexus Newport News made your visit a pleasant one. We appreciate your support and look forward to serving you again in the future!
Mr. Daryl was very professional, and knowledgeable of the
complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience.
complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience.
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by dave.fpmcc
Apr 21, 2025 -
Priority Lexus Newport News responded
We're delighted to hear that Mr. Daryl provided you with a professional and knowledgeable car buying experience at Priority Lexus Newport News! Thank you for sharing your positive feedback, and enjoy your new vehicle!
Todd was great.
He always had a smile putting up with my old lady crazies trying to make a decision on a car. Give him a raise!
He always had a smile putting up with my old lady crazies trying to make a decision on a car. Give him a raise!
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by Yankeenin
Apr 02, 2025 -
Priority Lexus Newport News responded
Yankeenin, we're delighted to hear that Todd provided such a positive experience at Priority Lexus Newport News! We'll be sure to share your kind words with him. Thanks for the review!
Excellent sales rep, very attentive and easy to deal with
straight to the point no bull….
straight to the point no bull….
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by Angele66
Other Employees Tagged:
Taylor
Apr 02, 2025 -
Priority Lexus Newport News responded
We appreciate your feedback and look forward to serving you again in the future!
Loved the dealership, especially the coffee machine ,
LOL. MsShavon McKnight was so pleasant , patient and upbeat. A pleasure to work with. She was very forthcoming and responsive and made us feel comfor
LOL. MsShavon McKnight was so pleasant , patient and upbeat. A pleasure to work with. She was very forthcoming and responsive and made us feel comfortable. Great personality . They are lucky to have her. We felt with about a dozen sales people in our search and she was by far ,the best. The Erbes Didn’t they still have they didn’t even have feathers
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by goappsvcu
Apr 02, 2025 -
Priority Lexus Newport News responded
We're delighted to hear that MsShavon McKnight made your experience at Priority Lexus Newport News so enjoyable! It's wonderful knowing she stood out among the many salespeople you encountered. We appreciate your feedback and hope you enjoy every moment with your new vehicle!
Customers are the Priority.
They will work with you tirelessly to make sure you get the right car for you
They will work with you tirelessly to make sure you get the right car for you
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by Yankeenin
Other Employees Tagged:
Todd Daniels sales five stars
Apr 02, 2025 -
Priority Lexus Newport News responded
Yankeenin, we're delighted to hear that our team at Priority Lexus Newport News made you feel like a priority! Thanks for the kind words and enjoy your new car!
Very poor in communication.
I had to beg for my warrenty paperwork from the agent to the manager. Nobody listened.
I had to beg for my warrenty paperwork from the agent to the manager. Nobody listened.
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by DA
Other Employees Tagged:
Todd
Mar 24, 2025 -
Priority Lexus Newport News responded
It's concerning to hear about the communication issues you experienced. We strive for attentive service, and I apologize if we fell short in this instance. Please reach out so we can address your concerns directly and ensure you receive all necessary paperwork promptly. Thank you, Priority Lexus - Customer Relations - feedback@priorityautomotive.com.
This is a nice, clean, knowledgeable establishment.
I really had a nice experience purchasing my vehicle fast and smooth with no hiccups.
I really had a nice experience purchasing my vehicle fast and smooth with no hiccups.
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by samuelcoleman316
Other Employees Tagged:
Shavon
Mar 10, 2025 -
Priority Lexus Newport News responded
Samuel, we're delighted to hear that your experience at Priority Lexus Newport News was smooth and enjoyable. Thank you for choosing us!
Shavon the sale woman was the best ever she made my
process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contac
process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contact with was very pleasant and helpful I recommend the Lexus dealer to everyone
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by Arlene.rose25arkene
Feb 25, 2025 -
Priority Lexus Newport News responded
We're delighted to hear that Shavon and the team at Priority Lexus Newport News made your car-buying experience smooth and stress-free. Thank you for recommending us, we appreciate your support!
Met my expectations.
Mohamed did a good job .i look forward to using the service department.
Mohamed did a good job .i look forward to using the service department.
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by Pheath46
Feb 25, 2025 -
Priority Lexus Newport News responded
Thanks for the positive review! We’re always looking to improve, so feel free to share how we can make your next visit a 5-star one. Priority Customer Relations - feedback@priorityautomotive.com