Matt Perez
Matt Perez at Priority Lexus Newport News

Matt Perez | Page 3

Certified Lexus Sales Rep

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.8
79 Reviews
4.8

79 Reviews

Write a Review

79 Reviews of Matt Perez

April 01, 2025

Dealership Rating
Employee Rating

Todd was great. He always had a smile putting up with my old lady crazies trying to make a decision on a car. Give him a raise! More

by Yankeenin
Recommend Dealer
Yes
Apr 02, 2025

Priority Lexus Newport News responded

Yankeenin, we're delighted to hear that Todd provided such a positive experience at Priority Lexus Newport News! We'll be sure to share your kind words with him. Thanks for the review!

March 29, 2025

Dealership Rating
Employee Rating

Excellent sales rep, very attentive and easy to deal with straight to the point no bull…. More

by Angele66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor

Apr 02, 2025

Priority Lexus Newport News responded

We appreciate your feedback and look forward to serving you again in the future!

March 29, 2025

Dealership Rating
Employee Rating

Loved the dealership, especially the coffee machine , LOL. MsShavon McKnight was so pleasant , patient and upbeat. A pleasure to work with. She was very forthcoming and responsive and made us feel comfor More

by goappsvcu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Priority Lexus Newport News responded

We're delighted to hear that MsShavon McKnight made your experience at Priority Lexus Newport News so enjoyable! It's wonderful knowing she stood out among the many salespeople you encountered. We appreciate your feedback and hope you enjoy every moment with your new vehicle!

March 28, 2025

Dealership Rating
Employee Rating

Customers are the Priority. They will work with you tirelessly to make sure you get the right car for you More

by Yankeenin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Daniels sales five stars

Apr 02, 2025

Priority Lexus Newport News responded

Yankeenin, we're delighted to hear that our team at Priority Lexus Newport News made you feel like a priority! Thanks for the kind words and enjoy your new car!

March 21, 2025

Dealership Rating
Employee Rating

Very poor in communication. I had to beg for my warrenty paperwork from the agent to the manager. Nobody listened. More

by DA
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Todd

Mar 24, 2025

Priority Lexus Newport News responded

It's concerning to hear about the communication issues you experienced. We strive for attentive service, and I apologize if we fell short in this instance. Please reach out so we can address your concerns directly and ensure you receive all necessary paperwork promptly. Thank you, Priority Lexus - Customer Relations - feedback@priorityautomotive.com.

March 08, 2025

Dealership Rating
Employee Rating

This is a nice, clean, knowledgeable establishment. I really had a nice experience purchasing my vehicle fast and smooth with no hiccups. More

by samuelcoleman316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shavon

Mar 10, 2025

Priority Lexus Newport News responded

Samuel, we're delighted to hear that your experience at Priority Lexus Newport News was smooth and enjoyable. Thank you for choosing us!

February 23, 2025

Dealership Rating
Employee Rating

Shavon the sale woman was the best ever she made my process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contac More

by Arlene.rose25arkene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jane Tucker, Patrick (Frenchie) Antar , Shavon

Feb 25, 2025

Priority Lexus Newport News responded

We're delighted to hear that Shavon and the team at Priority Lexus Newport News made your car-buying experience smooth and stress-free. Thank you for recommending us, we appreciate your support!

February 20, 2025

Dealership Rating
Employee Rating

Met my expectations. Mohamed did a good job .i look forward to using the service department. More

by Pheath46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Priority Lexus Newport News responded

Thanks for the positive review! We’re always looking to improve, so feel free to share how we can make your next visit a 5-star one. Priority Customer Relations - feedback@priorityautomotive.com

February 20, 2025

Dealership Rating
Employee Rating

Very pleasant experience quickly getting everything ready great service thank you for your service yes we would recommend you More

by Hurstbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Hoover, Jane Tucker

Feb 25, 2025

Priority Lexus Newport News responded

We're delighted to hear you had a pleasant experience with us at Priority Lexus Newport News! Thank you for recommending our service, and we look forward to assisting you again in the future.

February 06, 2025

Dealership Rating
Employee Rating

The staff was exceptional and it’s always a pleasure to travel from Richmond to this great location for service, they all made me feel so warm and welcoming and my spirits were lifted the moment I arrived More

by Prettyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Hoover , Jelani Todd and all the wonderful staff in service

Feb 07, 2025

Priority Lexus Newport News responded

Thank you for making the trip from Richmond to visit us at Priority Lexus Newport News! We're delighted to hear that our team made your experience warm and welcoming. We appreciate your kind words and recommendations, looking forward to seeing you again soon!

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