Matt Podlin | Page 4

I did not meet Chip Basney during my four hours at this dealership. I cannot give a rating. Leslie Altimus was extremely helpful when I called the dealership directly regarding a used vehicle I found dealership. I cannot give a rating. Leslie Altimus was extremely helpful when I called the dealership directly regarding a used vehicle I found via CarGurus. I called one morning at 8:30 am and she answered her phone in her car on the way to work. She then called me back once she arrived at the dealership to answer any further questions I had about the car. I spoke with Leslie numerous times before driving 1.5 hours to test drive the Honda Pilot. Once I arrived at the dealership, she came up and personally introduced herself and welcomed me to Basney Honda. Matt Podlin was very personable. He allowed me plenty of time to test drive the 2022 Honda Pilot Touring and spent time with me going over the features of the vehicle. Ken Bloss was willing to work with me when paperwork issues bogged down the final transaction. Ken was very professional and pleasant. We were successful with the transaction and I bought the car. More

by gracenote75 Verified Customer Verified Customer

Report | Print

Very friendly and knowledgeable staff. The whole process was convenient amd all questions at each step were answered promptly. The whole process was convenient amd all questions at each step were answered promptly. More

by jaworski.kathy Verified Customer Verified Customer

Report | Print

Go to a different dealership. Bought an extended warranty and the service department still hasn't fixed the problem. Had the vehicle there 4 different times for the transmission. Bought an extended warranty and the service department still hasn't fixed the problem. Had the vehicle there 4 different times for the transmission. Can't drive more than 2 hours without it overheating. More

by gstigerts Verified Customer Verified Customer

Report | Print

Matt Podlin was excellent to work with. Ron in finance was also very helpful and explained terms clearly Ron in finance was also very helpful and explained terms clearly More

by mike.weber1916 Verified Customer Verified Customer

Report | Print

Ron and Matt were both very helpful and competent. Will recommend Basney to other people. Will recommend Basney to other people. More

by schutze2006 Verified Customer Verified Customer

Report | Print

Every one was great! ! I would recommend anyone looking for a vehicle. They go above and beyond!! ! I would recommend anyone looking for a vehicle. They go above and beyond!! More

by cscott042910 Verified Customer Verified Customer

Report | Print

Another great experience at Basney Honda. This is our third vehicle and never had bad service. This is our third vehicle and never had bad service. More

by dogstine Verified Customer Verified Customer

Report | Print

Our experience was great. Everyone we work with was friendly and very helpful. Felt comfortable. Everyone we work with was friendly and very helpful. Felt comfortable. More

by redbeauty1222 Verified Customer Verified Customer

Report | Print

Caring, efficient, people who care. My experience dealing with Basney Honda was very good. Thank you. My experience dealing with Basney Honda was very good. Thank you. More

by lizzimichael Verified Customer Verified Customer

Report | Print

It was very easy to get my vehicle. They made it very simple and pretty fast. They were all so friendly and help me make my choices and showed me what I wanted They made it very simple and pretty fast. They were all so friendly and help me make my choices and showed me what I wanted More

by Justin Davidson Verified Customer Verified Customer

Report | Print