Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Matt Randall

Overview Reviews (104) Inventory (453)

Contact Me

View All Employees

< View All Employees

Matt Randall

General Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

Contact Me

4.3

104 Reviews

Overview Reviews (104) Inventory (453)

Industry Experience

15 yrs, 3 mos

4.3

104 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Matt Randall

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

104 Reviews of Matt Randall

April 28, 2025

Dealership Rating

Employee Rating

I was very pleased with the sales and service I have received from Metro Ford of OKC received from Metro Ford of OKC More

by CHARLESHESTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Paul Myers, Juaquin Blanco, Vincent Willis

Report | Print

Apr 28, 2025 -

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 02, 2025

Dealership Rating

Employee Rating

If you need a vehicle do yourself a huge favor and ask for Chris Derrick, or Brian Chan. Also Vince in finance better be your guy for an honest and super smooth process through finance. for Chris Derrick, or Brian Chan. Also Vince in finance better be your guy for an honest and super smooth process through finance. More

by brianmoore75

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Brian Chan, Martha Ortiz, Michael Stone, Donnie Graham, Vincent Willis

Report | Print

Apr 03, 2025 -

Metro Ford of OKC responded

Thank you, Brian! We appreciate your recommendation and are thrilled to hear Chris, Brian, and Vince made your experience so smooth. We look forward to helping you again in the future!

March 22, 2025

Dealership Rating

Employee Rating

Denise was so helpful and got my car serviced quickly. Everyone in service was helpful Everyone in service was helpful More

by CHELSEABARNETT88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett

Report | Print

Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, CHELSEABARNETT88! We're glad to hear that Denise and the service team took great care of you and your car. We appreciate your feedback!

March 07, 2025

Dealership Rating

Employee Rating

It was a great experience buying my vehicle from Metro Ford. Chris and the rest of the team were all very professional and made the buying process one of the easiest I have ever experienced when buying a Ford. Chris and the rest of the team were all very professional and made the buying process one of the easiest I have ever experienced when buying a vehicle. I look forward to being part of the Metro Ford family. More

by bullardkb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Vincent Willis

Report | Print

Mar 07, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad Chris and the team made your buying experience easy and enjoyable. Welcome to the Metro Ford family! 🚗🎉

Mar 07, 2025 -

bullardkb responded

Glad to be part of the Metro Ford family and looking forward to working with you all again in the near future. “The wife is ready to trade in her Chevy”!

February 20, 2025

Dealership Rating

Employee Rating

Chris Derrick was my salesman and he did a great job on helping me get my vehicle helping me get my vehicle More

by Gtagod74

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick

Report | Print

Feb 21, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad Chris was able to assist you in getting your vehicle. We appreciate your business and hope you enjoy your new ride!

January 29, 2025

Dealership Rating

Employee Rating

Our salesperson was very knowledgeable about the truck. Overall our experience was good, just a long day Overall our experience was good, just a long day More

by RWOODS517

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Chan

Report | Print

Jan 31, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad to hear you had a good experience and that our salesperson was knowledgeable. We appreciate your patience, and we hope you're enjoying your new truck!

January 24, 2025

Dealership Rating

Employee Rating

This dealership along with the service department always gets me in and taken care of promptly. gets me in and taken care of promptly. More

by Dsbrewer20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Matthew Martinez

Report | Print

Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're delighted to hear our team consistently provides prompt service. We appreciate your trust in us! 🚗😊

January 01, 2025

Dealership Rating

Employee Rating

Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez

Report | Print

Jan 02, 2025 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

November 13, 2024

Dealership Rating

Employee Rating

These guys play games, jack up prices and are none responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. More

by vance.duncan

Verified Customer

Recommend Dealer

Other Employees Tagged: Robert Powell , John Harvey

Report | Print

Dec 12, 2024 -

Metro Ford of OKC responded

Vance, we sincerely apologize for your frustrating experience. It’s never our intention to make our customers feel unheard or misled. We take your feedback seriously and will work to address these issues moving forward. Thank you for bringing this to our attention.

September 17, 2024

Dealership Rating

Employee Rating

I originally had a great experience at this dealership. That all ended when I became interested in a warranty. I found that the vehicle I purchased had a warranty on it, and I can transfer that warranty That all ended when I became interested in a warranty. I found that the vehicle I purchased had a warranty on it, and I can transfer that warranty to me. I worked with Vincente their finance manager to the warranty transferred. Over a couple of weeks, he seemed to figure it out, as I received a copy of the after-market warranty that the previous owner had purchased, and my name was on it. I also confirmed with Endurance Warranty that the warranty was active. I thought all was great. Few months later, I take my vehicle in for service, and they tell me the warranty was voided a month later because Metro Ford didn't submit the appropriate paperwork!! Then, these people have gaul to try to sell me a new warranty. I couldn't believe it. DON'T DO BUSINESS WITH THIS DEALERSHIP. YOU WILL REGRET IT More

by abovne1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Martha Ortiz, Donnie Graham, Vincent Willis

Report | Print

Oct 02, 2024 -

Metro Ford of OKC responded

Thank you for sharing your feedback. We are unable to initiate warranty transfers, as this would be something you would have needed to speak to the warranty company directly about. The documentation you provided with your name, shows to only be a quote for the warranty. We recommend that you speak to the warranty company directly for resolve.

Oct 02, 2024 -

abovne1 responded

Your response is full of lies, as you know as well as I do that the warranty that I have in hand became active on 5/2/24. Quotes are not active warranties. In addition, the warranty is one that the previous owner purchased, and one you no longer even sell. Your own finance manager confirmed that. So I have a warranty the previous owner purchased, that was transferred to me legally, and became active on 5/2/24. This was confirmed by the warranty company representative in an email. The only issue we’ve now discovered, is that your dealership didn’t submit the appropriate paperwork in time, causing the warranty to be voided. Further proof of gross negligence on your part! As I stated previously as you can now read WHY. AVOID THIS DEALERSHIP AT ALL COSTS. THEY WILL SCREW YOU LIKE THEY SCREWED ME AND MANY OTHERS.

Dealership Inventory (453 Vehicles)

2025 Ford Escape | new

$21,380

2025 Ford Escape

new

Oxford White exterior

Automatic

Front-wheel Drive

$21,380

View Vehicle Details

View Details

2025 Ford Explorer | new

$36,604

2025 Ford Explorer

new

Agate Black Metallic exterior

Automatic

Rear-wheel Drive

$36,604

View Vehicle Details

View Details

2025 Ford Ranger | new

$33,047

2025 Ford Ranger

new

Carbonized Gray Metallic exterior

Automatic

Rear-wheel Drive

$33,047

View Vehicle Details

View Details

2025 Ford F-150 | new

$46,367

2025 Ford F-150

new

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$46,367

View Vehicle Details

View Details

2025 Ford F-150 | new

$71,887

2025 Ford F-150

new

Antimatter Blue Metallic exterior

Automatic

Four-wheel Drive

$71,887

View Vehicle Details

View Details

2025 Ford F-150 | new

$71,560

2025 Ford F-150

new

Black Metallic exterior

Automatic

Four-wheel Drive

$71,560

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.