Matt Riedl
Matt Riedl at Crest Cadillac

Matt Riedl

Cadillac Certified Sales Manager

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
4.6
15 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Specialties & Trainings

Internet Sales

4.6

15 Reviews

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15 Reviews of Matt Riedl

January 12, 2026

Dealership Rating
Employee Rating

My experience at Crest Cadillac was outstanding. Jay was excellent! It was the best car buying experience that I have ever had. I would highly recommend Crest to anyone looking to purchase a More

by MARKMTCHLL1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Dunacusky

Jan 13, 2026

Crest Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your visit was outstanding and that Jay provided excellent service throughout your car buying journey. It means everything to us when customers feel they've had the best experience possible, and your willingness to recommend us to others looking for a vehicle truly shows the positive impact our team made. We appreciate you taking the time to share your feedback and are grateful for the trust you've placed in us.

December 12, 2025

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Employee Rating

I don’t do reviews, but Crest made the whole process effortless. From my initial emails to in person. More

by TimT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Bonin

Dec 18, 2025

Crest Cadillac responded

We genuinely appreciate your decision to share your experience with us. Making the entire process smooth and seamless for you, whether through digital communication or face-to-face interactions, means everything to our team. Your feedback about how straightforward we made everything confirms that we're achieving our goal of providing exceptional service at every touchpoint. Thank you for taking the time to recognize our efforts.

November 21, 2025

Dealership Rating
Employee Rating

I would like to thank Monica for being an awesome help with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i More

by Dodgeram2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Crest Cadillac responded

Thank you for your feedback. We're pleased Monica provided excellent assistance with your vehicle purchase. We take your credit inquiry concerns seriously and want to address this matter directly. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss this situation and work toward a resolution. We value your business and want to ensure your experience meets our high standards.

October 22, 2025

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Crest Cadillac consistently delivers phenomenal customer service — it’s the reason we continue to purchase all our vehicles there. Their team goes above and beyond every time! More

by SMUNDERWOOD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Anthony Arreaga , Logan McPherson, Evan (valet driver)

Oct 27, 2025

Crest Cadillac responded

Thank you for your wonderful feedback about your experiences with our team. We truly value loyal customers like you and look forward to continuing to exceed your expectations with every visit to Crest Cadillac!

October 18, 2025

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Employee Rating

Monica Toombs has always exhibited great customer service and treats me like a Crest Cadillac VIP. More

by CJ
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 23, 2025

Crest Cadillac responded

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you consistently receive outstanding service and feel like a valued member of our family. Your recognition of the exceptional care you receive means everything to us. We truly appreciate your loyalty and look forward to continuing to provide you with the VIP treatment you deserve for many years to come.

August 29, 2025

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always great service at Crest Cadillac not to mention my wonderful service advisor Monica she’s amazing!! More

by SOPHIAWATTSMITCHELL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Crest Cadillac responded

We are overjoyed to hear about your consistently positive experiences with our team. Your kind words about receiving excellent service mean so much to us. We understand how important it is to have a dedicated service advisor who truly cares, and we're thrilled that Monica has made such a wonderful impression on you. At Crest Cadillac, we strive to provide outstanding service every time, and knowing that we've succeeded in delivering that for you is incredibly rewarding. Your feedback reinforces our commitment to maintaining the high standards you've come to expect.

July 13, 2025

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Absolutely the best! ! Service was excellent and the follow up was very helpful. Big thank you!! More

by MBROSIN0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 09, 2025

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It was informative and helpful. I appreciate you guys for getting everything done in one day. More

by shirley5
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Crest Cadillac responded

Thank you for your great feedback, Shirley! We're thrilled to hear that you found our service informative and efficient. Our team works hard to ensure a smooth experience, and it's wonderful to know we met your expectations in getting everything done in one day!

March 22, 2025

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Hands down the best experience purchasing a vehicle. On my fourth lease with crest with no desire to go anywhere else in the future. More

by DEREK.MUSIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

March 11, 2025

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Employee Rating

Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

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