Matt Riedl
Matt Riedl at Crest Cadillac

Matt Riedl

Cadillac Certified Sales Manager

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
4.4
13 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Specialties & Trainings

Internet Sales

4.4

13 Reviews

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13 Reviews of Matt Riedl

November 21, 2025

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Employee Rating

I would like to thank Monica for being an awesome help with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i More

by Dodgeram2010
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Crest Cadillac responded

Thank you for your feedback. We're pleased Monica provided excellent assistance with your vehicle purchase. We take your credit inquiry concerns seriously and want to address this matter directly. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss this situation and work toward a resolution. We value your business and want to ensure your experience meets our high standards.

October 22, 2025

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Crest Cadillac consistently delivers phenomenal customer service — it’s the reason we continue to purchase all our vehicles there. Their team goes above and beyond every time! More

by SMUNDERWOOD2012
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch, Anthony Arreaga , Logan McPherson, Evan (valet driver)

Oct 27, 2025

Crest Cadillac responded

Thank you for your wonderful feedback about your experiences with our team. We truly value loyal customers like you and look forward to continuing to exceed your expectations with every visit to Crest Cadillac!

October 18, 2025

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Monica Toombs has always exhibited great customer service and treats me like a Crest Cadillac VIP. More

by CJ
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Recommend Dealer
Yes
Oct 23, 2025

Crest Cadillac responded

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you consistently receive outstanding service and feel like a valued member of our family. Your recognition of the exceptional care you receive means everything to us. We truly appreciate your loyalty and look forward to continuing to provide you with the VIP treatment you deserve for many years to come.

August 29, 2025

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always great service at Crest Cadillac not to mention my wonderful service advisor Monica she’s amazing!! More

by SOPHIAWATTSMITCHELL
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Recommend Dealer
Yes
Sep 16, 2025

Crest Cadillac responded

We are overjoyed to hear about your consistently positive experiences with our team. Your kind words about receiving excellent service mean so much to us. We understand how important it is to have a dedicated service advisor who truly cares, and we're thrilled that Monica has made such a wonderful impression on you. At Crest Cadillac, we strive to provide outstanding service every time, and knowing that we've succeeded in delivering that for you is incredibly rewarding. Your feedback reinforces our commitment to maintaining the high standards you've come to expect.

July 13, 2025

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Absolutely the best! ! Service was excellent and the follow up was very helpful. Big thank you!! More

by MBROSIN0
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Recommend Dealer
Yes

June 09, 2025

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It was informative and helpful. I appreciate you guys for getting everything done in one day. More

by shirley5
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Recommend Dealer
Yes
Jun 12, 2025

Crest Cadillac responded

Thank you for your great feedback, Shirley! We're thrilled to hear that you found our service informative and efficient. Our team works hard to ensure a smooth experience, and it's wonderful to know we met your expectations in getting everything done in one day!

March 22, 2025

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Hands down the best experience purchasing a vehicle. On my fourth lease with crest with no desire to go anywhere else in the future. More

by DEREK.MUSIC
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Recommend Dealer
Yes
Mar 24, 2025

Crest Cadillac responded

Thank you for the wonderful review! We’re so happy to hear that your experience with Crest has been the best, and we truly appreciate your continued loyalty with your fourth lease. We’re excited to have you as a valued customer and look forward to serving you for many more years to come!

March 11, 2025

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Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
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Recommend Dealer
Yes
Mar 12, 2025

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

March 01, 2025

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They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
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Recommend Dealer
Yes
Mar 04, 2025

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 25, 2025

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Employee Rating

I have never experienced such an easy and enjoyable buying process of a vehicle. I left happy and fortunate to have found this dealership and Bret for making the buying process effortless. Finance took More

by ANNASEBELA23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Bonin

Feb 26, 2025

Crest Cadillac responded

Thank you for your fantastic feedback! We’re thrilled to hear that the buying process was easy and enjoyable for you, and that Bret made everything go smoothly. We understand how important a quick and efficient finance process is, and we’re happy it was a relief for you. We also appreciate your suggestion about the coffee machine— we’ll definitely take that into consideration to improve your experience next time! Thank you again for choosing us, and we look forward to assisting you in the future.

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