Matt Roy

Great customer service. Worth the drive to Shrewsbury. Matt is very polite and explains things well. Worth the drive to Shrewsbury. Matt is very polite and explains things well. More

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Matt provided very good service, kept me informed about the status of my car during the repair. Dealer provided loaner, which enabled me to be on kove move and continue my regular working hours. the status of my car during the repair. Dealer provided loaner, which enabled me to be on kove move and continue my regular working hours. More

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My experience was great and Matt always makes sure that he takes care of me and stays in communication with me and has my car ready on time every time he takes care of me and stays in communication with me and has my car ready on time every time More

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Matt in the service department did a fantastic job and goes above and beyond every time! goes above and beyond every time! More

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Greeted by the nicest man when I drove in. Over the top friendly at every visit delightful waiting area quick and easy Over the top friendly at every visit delightful waiting area quick and easy More

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I received great service at a reasonable price. Everyone at the dealership was very accommodating. Everyone at the dealership was very accommodating. More

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Matt provided excellent service! He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - and my car now runs great! More

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Matt has been our service advisor for many years and is absolutely great to work with. He explains everything completely and clearly. absolutely great to work with. He explains everything completely and clearly. More

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Very professional. Very thorough with repairs. Ip front with costs and needed repairs. I am always happy with the service there Very thorough with repairs. Ip front with costs and needed repairs. I am always happy with the service there More

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Matt Roy from BMW of Shrewsbury is an Excellent Service Advisor. He is very knowledgeable and shares his suggestions with all the possible options. Advisor. He is very knowledgeable and shares his suggestions with all the possible options. More

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