Matt Roy | Page 21

My customer service rep, Matt, is very accommodating and informs me of everything that is going on with my car when I’m in for service. informs me of everything that is going on with my car when I’m in for service. More

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Very friendly staff who are always willing to explain the problem and solution to you at each service visit problem and solution to you at each service visit More

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Matt was an incredible help to me and guided me through the entire process. I appreciated his help and expect that all his customers do to! He is very professional and personable. You are lucky to have hi the entire process. I appreciated his help and expect that all his customers do to! He is very professional and personable. You are lucky to have him in your dealership!! More

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Excellent understanding of the vehicle and customer experience Trusted service advisor with a history of care. experience Trusted service advisor with a history of care. More

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The staff is accommodating and the service is well explained ahead of time. The staff calls and provides info throughout the process and gives you the option to opt inor out any of the services sugges explained ahead of time. The staff calls and provides info throughout the process and gives you the option to opt inor out any of the services suggested. More

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From sales to service, the Shrewsbury team is great! Was able to work remotely from their very comfortable waiting area and received timely updates on the status. Was able to work remotely from their very comfortable waiting area and received timely updates on the status. More

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I had an excellent service experience. Communication with service dept. was timely and final pricing was as estimated. Communication with service dept. was timely and final pricing was as estimated. More

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Courteous, professional service (shout out to Matt Roy). Been a loyal customer for many years in part to dealer reputation and treatment given. Been a loyal customer for many years in part to dealer reputation and treatment given. More

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I have had good experience with both sales and services. They communicate well and do a good job. They communicate well and do a good job. More

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Always so helpful, complete and understandable explanations of work required or recommended. Matt is honest, trustworthy and a pleasure to deal with. explanations of work required or recommended. Matt is honest, trustworthy and a pleasure to deal with. More

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