Matt Roy | Page 20

Matt is an earnest, genuinely nice person. He successfully advocated on my behalf with my insurance company to cover the repair of a problem with my 8 year-old BMW. He has my full respect and He successfully advocated on my behalf with my insurance company to cover the repair of a problem with my 8 year-old BMW. He has my full respect and confidence. More

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BMW of Shrewsbury provides excellent customer service and performs high quality work in a timely manner and in a very pleasant environment. performs high quality work in a timely manner and in a very pleasant environment. More

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The most prevalent reason I come to this dealership is because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orient because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orientated Business. Compare when choosing a restaurant with good service and attitude vs. crummy service and attitude. Which one will you frequent or revisit at all. More

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Matt, my service advisor, is absolutely wonderful. The dealership itself is lackluster and does not seem to care about the customer. The dealership itself is lackluster and does not seem to care about the customer. More

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Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank you very much for making it very simple More

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They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. It is always an excellent experience to go to this dealership. I have done it for years. More

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Prompt courteous service. Clean and spacious area where I was able to get some work done. Clean and spacious area where I was able to get some work done. More

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Matt…. Service advisor is the best He is very friendly, focused , and professional He explains everything concerning your vehicle Service advisor is the best He is very friendly, focused , and professional He explains everything concerning your vehicle More

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Service manager, Matt Roy, provided thorough, transparent and timely information as he does for every service visit. transparent and timely information as he does for every service visit. More

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Matt Roy, the service advisor, provided exceptional service. He was friendly, knowledgeable, and transparent, ensuring a smooth and hassle-free experience. Matt kept me informed throughout the process, service. He was friendly, knowledgeable, and transparent, ensuring a smooth and hassle-free experience. Matt kept me informed throughout the process, and my car was serviced quickly and efficiently. I highly recommend him for his outstanding customer service and professionalism! More

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