Matt Scranton | Page 2

Service Department was able to get me an appointment last minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! More

by danielp654 Verified Customer Verified Customer

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Nicco Brown was our salesman Exquisite service Ed the finance guy fantastic everything went smoothly!! finance guy fantastic everything went smoothly!! More

by cjalapenos Verified Customer Verified Customer

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I love this dealership for two reasons. The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they s The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they say they will ,there the best. More

by LJDANIELS224 Verified Customer Verified Customer

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Both times I’ve had my buick serviced here have been fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. More

by JONRASIMAS Verified Customer Verified Customer

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You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More

by ljwillette70 Verified Customer Verified Customer

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I brought my 2nd vechile from Scranton's recently & I would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers to them, they take the time to explain things you don't understand, welcoming to everyone who comes there and offer complimentary tv, beverages & snacks while waiting. I was completely satisfied & happy when I left the dealership with my new vechile the same day I walked in. Everyone I had contact there at Scrantons made my day and I would strongly recommend them to anyone and everyone who is looking for a vechile at a dealership with excellent customer service. More

by LORIDANIELS38 Verified Customer Verified Customer

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Avoid this dealership at all costs. They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replac They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replace my truck. No big deal, Chevy reimburses $46 per day. Well I provided all of my documentation to them, have an email confirming everything was received, and here we are 8 months later, and this dealership continues to dodge my phone calls, and in person visits. It’s gotten to the point where I have to take them to small claims court, to get my $1,288.00. Unless they actually finally respond now to a negative review, after I’ve been more than patient. More

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We will never buy a car from Scranton or Vachon or a Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard the problem and it’s still under warranty and I reported them to Chevy, where they made an appointment at Vachon today and the cleaned out the transmission pan and said they can’t invent a problem to fix! When we bought the car they promised a loaner when we bring it in! Every month since December no loaner nothing! Still not fixed, More

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Professional, honest, timely and they seem to truly care about their customers. Thank you very much! about their customers. Thank you very much! More

by LKEENAN0 Verified Customer Verified Customer

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Awesome experience. Had car I was interested in ready to go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. More

by BGLENNEY Verified Customer Verified Customer

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