Matt Shelton | Page 8

Great experience with Matt Matt was very helpful and knowledgeable about the CX-9 we were looking at. Had even remembered us from a test drive about a year earlier. No pressur Matt was very helpful and knowledgeable about the CX-9 we were looking at. Had even remembered us from a test drive about a year earlier. No pressure, just helpful answers to questions. It's so refreshing to meet a salesperson who has a genuine interest in the buyer. Would highly recommend Matt to anyone looking for a vehicle. More

Print

My New Car Purchase Experience I needed to trade in my older Infiniti, and was ready to get into a crossover, rather than a sedan. The minute I arrived at the dealership, I was gre I needed to trade in my older Infiniti, and was ready to get into a crossover, rather than a sedan. The minute I arrived at the dealership, I was greeted by Matt Shelton and Donny Mortier, who were so friendly, and in minutes, I was test-driving a 2019 CX5. Those two guys, along with Corrie in Finance, went out of their way to explain every aspect of the car, and I left confident that I had gotten a great deal, with all the features that are important to me. It's my first Mazda, and I'm thrilled to be driving it. I'd recommend this dealership to anyone! Lisa E More

Print

Frustrating Experience but ended well l got online quote from Cardinaleway with no mentioned with financing only next to price in writing. Horne dealership specified very clearly quoted pr l got online quote from Cardinaleway with no mentioned with financing only next to price in writing. Horne dealership specified very clearly quoted price with financing only. l did not want to finance so l went Cadinaleway. When l arrived at dealership after work 6pm. Mark Eaton my sales person was very friendly ,took me for test drive,.l wanted to pay cash for car,Manager Matt Larussa was unprofessional ,yelled at me stating the price good for financing only and it was stated in Very Fine Print at bottom of email.. I had been checking my email at work with my small screen cell phone and when l enlarged the screen to read the email, there's no way l can read those fine print at bottom page on my phone. If l would know price with financing only, l would have gone to Horne Mazda and paid $300 less. l felt been forced to financed the car.as l was not given other payment option. l was also told that my interest rate will be about 4% and the most l have to pay is $80 of interest if l pay off in 3 months. At finance office,Steve Marte was very professional ,friendly,not pushy like other finance managers l had in the past and gave me great discount for my extended warranty and paint protection. l had issue with my license plate and Steve M. helped me to get my plate back. When l found out that the financing bank charged me 6.3% interest instead of 4%.l was furious,tried to call dealership 6x times and no one get back to me. Finally, Steve M., returned my called, told me he is on my side, would talk to GM and help me to resolve my issue. He called back the same day,told me he spoke to GM and resolved my problem. l am very gratefull for his help. l also had great after sale service from Matt Shelton as l had problem using few of the new car features like Radar cruise control and Autohold..He is very friendly,patiently explained to me how to use new features and even went all the way out to do test drive on highway making sure l know how to use Radar cruise control. I am very grateful for his expertise and he took time to help me even he is not my sales person. ln future, l would definitely ask for price quote without financing so l won't have the same frustration at dealership again. More

Print

Great buying experience from Matt S and Matt L Sales rep Matt Shelton was very easy to work with, friendly, professional, and zero pressure. Along with manager Matt Larussa, both Matt's made my tra Sales rep Matt Shelton was very easy to work with, friendly, professional, and zero pressure. Along with manager Matt Larussa, both Matt's made my trade and new car purchase extremely easy. By far the smoothest and least hassle dealer car buying experience. More

Print

The staff was very helpful The staff at this dealership were helpful and customer service oriented. Buying a vehicle is normally stressful and time consuming. Matt, my salesme The staff at this dealership were helpful and customer service oriented. Buying a vehicle is normally stressful and time consuming. Matt, my salesmen, and the managers Brian and Steve were very helpful and wanted to make sure my experience was positive and done as efficiently as possible. More

Print

Great experience Matt Shelton was great to work with. This is the 2nd car we have purchased from this dealer. We love our Mazdas! Highly recommend them. Matt Shelton was great to work with. This is the 2nd car we have purchased from this dealer. We love our Mazdas! Highly recommend them. More

Print

Excellent Deal and Beautiful car thanks to Matt Shelton!! We had an amazing experience. We know and love Mazda so it was an easy choice but we were between 4 other brands and decided on a Mazda6. They are so We had an amazing experience. We know and love Mazda so it was an easy choice but we were between 4 other brands and decided on a Mazda6. They are so great and Matt Shelton was amazing!! He actually listened and didn’t aggressively attack us like Cadillac, Volvo, and Volkswagen. Made us want to buy a car there. I would pay more just to buy a car from him. More

Print

1000000000000000 thumbs up Between my whole family we have either purchased or leased 10+ cars from this dealership. There is a reason we keep coming back. Matt is always a huge Between my whole family we have either purchased or leased 10+ cars from this dealership. There is a reason we keep coming back. Matt is always a huge help and always willing to work with our needs. Appreciate all that you guys do here More

Print

Best car buying experience I am now a proud first time car owner and this experience could not have been any better! The staff at the dealership were awesome — super helpful and I am now a proud first time car owner and this experience could not have been any better! The staff at the dealership were awesome — super helpful and not at all pushy. Matt and Donny were the two that helped me out and they helped make this an all-around great experience. I am extremely pleased with my 2019 CX-5 and I feel comfortable knowing if anything goes wrong, the staff will be there to help! More

Print

Painless and stress-free. Purchasing an automobile is a stressful task. I had a lot of things to consider when searching for a car in my price range, but the staff at Cardinale Purchasing an automobile is a stressful task. I had a lot of things to consider when searching for a car in my price range, but the staff at CardinaleWay made the process very easy for me. I told them my price range, and they showed me plenty of options without trying to make ridiculous up-sells. The cars I was shown were cleaned, detailed, and any relevant information was covered on the walk to the ones I was interested in. Matt Shelton made the choosing process very enjoyable, with a great attitude and friendly demeanor, he instantly made me much more comfortable than other dealerships I've worked with. When it came time to make the purchase, he and Steve Martel from Finance helped break down the entire process for me. With all my questions answered, and all my concerns taken care of, the entire sale was wrapped up quickly and easily. I had a great time at the dealership, the entire staff was fun to talk with, and I never felt pressured at any stage of the process. I wouldn't hesitate to recommend anyone to do their shopping with this dealership. More

Print