Went in to get my oil changed, iIT was changed in about
30 to 40 minutes. And I was out
30 to 40 minutes. And I was out
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by SHASTA1056
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Klamath Falls Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
They are always courteous, the service department always
does good work on my vehicles. Thank you Matt and all there
does good work on my vehicles. Thank you Matt and all there
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by Tony
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Klamath Falls Toyota responded
Thank you so much, Tony, for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Francisco is wonderful to talk with and make sure
anything that is needed is done in a timely manner. He makes it my favorite dealership.
anything that is needed is done in a timely manner. He makes it my favorite dealership.
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by natesawin55
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco
Jul 23, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Fiendly Polite efficient, took all day on the ball
joints and trans fluid change, the only down falls is very expensive
joints and trans fluid change, the only down falls is very expensive
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by Cindy
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
This dealership and it employees have always been
respectful, professional, considerate, and informational providing me service in a timely manner.
respectful, professional, considerate, and informational providing me service in a timely manner.
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by JBrimmer
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Everyone is awesome!
I will always return here for my future services. Always friendly too!
I will always return here for my future services. Always friendly too!
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by fmartinez17
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Deal was quick and easy.
Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast.
Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast.
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by DINOCO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cameron Mercier
Jul 10, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Easy to work with and no pressure!
Staff were very friendly and very professional in their dealings with me
Staff were very friendly and very professional in their dealings with me
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by RJANOS
Verified Customer
Verified Customer
Jul 06, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Pretty good.
The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if
The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if they got the part before I dropped it off and received no response. I went to drop it off the day and time the guy told me and he told me they never got the part and he would call me. A call before my appointment would have been nice. A few hours later I received a call they found the part and to bring it in. They had finished it quickly.
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by BOEHNEN01
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donnie
Jul 06, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Always friendly, helpful, professional staff.
They take great care of my car and keep it running smoothly.
They take great care of my car and keep it running smoothly.
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by Crystal
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2025 -
Klamath Falls Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com