Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 14

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
188 Reviews
4.7

188 Reviews

Write a Review

188 Reviews of Matt Snipes

November 01, 2024

Dealership Rating
Employee Rating

Went in for a simple oil change with a appointment and it took 3 hours to get my car serviced. What is the point of making a appointment if I'm just going to wait that long for something simple. Ridiculous! More

by TURNERKATY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 04, 2024

Klamath Falls Toyota responded

Katy, Thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 31, 2024

Dealership Rating
Employee Rating

Quick service and knowledge staff, Klamth Falls Toyota has kept my vehicle on the road a running in top condition. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Joe & Francisco.

Print
Nov 01, 2024

Klamath Falls Toyota responded

Thank you, JT! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 28, 2024

Dealership Rating
Employee Rating

Easy to get to. Service is always fast and friendly and knowledgeable. Bathrooms are clean. Always a great experience! More

by weeezer_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 29, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Kevin Bicknell, Albert McLing , Joe in service, Levi. In sales

Print
Oct 25, 2024

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

They were very prompt and courteous. I appreciated the service guy showed me the air filter and that it needed replaced. Thank you! More

by PATTIVIEIRA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee

Print
Oct 25, 2024

Klamath Falls Toyota responded

Patti, Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 21, 2024

Dealership Rating
Employee Rating

Service was superior. And the service writer was very kind and knowledgeable. I would highly recommend them. More

by ALOHA1EPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Oct 21, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 21, 2024

Dealership Rating
Employee Rating

Lithia Toyota recognizes me as a customer and a human being! I am feel confident when I work with Lithia Toyota service department! More

by AnnaDMerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco and the guy that works weekends

Print
Oct 21, 2024

Klamath Falls Toyota responded

Hello Anna: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 20, 2024

Dealership Rating
Employee Rating

F a ir saleman was great but got bull bar that you bib not have and your toyota did not have have and yiu wanted 480 dollars to put it on what a r I p off. More

by Butchd4585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado

Print
Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 18, 2024

Dealership Rating
Employee Rating

Always friendly and courteous. Joe is a great service rep and the team cares for their customers. More

by michaelldelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe

Print
Oct 18, 2024

Klamath Falls Toyota responded

Michael, We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 18, 2024

Dealership Rating
Employee Rating

Very friendly and helpful getting my problem solved and I will be back again if necessary. More

by BOBSUEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado

Print
Oct 18, 2024

Klamath Falls Toyota responded

Bob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...
13
14
15
...
19

Dealership Inventory (239 Vehicles)

new 2026 Toyota 4Runner car, priced at $61,153
2026 Toyota 4Runner
new
Underground exterior
Automatic
Four-wheel Drive
$61,153
View Details
used 2025 Toyota Tundra car, priced at $50,826
2025 Toyota Tundra
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$50,826
View Details
used 2018 Volkswagen Tiguan Limited car, priced at $10,960
2018 Volkswagen Tiguan Limited
used
Deep Black Pearl Metallic exterior
Automatic
Front-wheel Drive
$10,960
View Details
used 2024 Jeep Grand Cherokee L car, priced at $34,895
2024 Jeep Grand Cherokee L
used
Silver Zynith exterior
Automatic
Four-wheel Drive
$34,895
View Details
used 2024 Jeep Grand Cherokee car, priced at $36,247
2024 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$36,247
View Details
new 2024 Toyota GR Corolla car, priced at $40,997
2024 Toyota GR Corolla
new
Ice Cap exterior
Manual
All-wheel Drive
$40,997
View Details
View All Inventory