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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 14

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
174 Reviews
4.7

174 Reviews

Write a Review

174 Reviews of Matt Snipes

October 11, 2024

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Employee Rating

Always friendly. Just started taking all my vehicles to Toyota. Clean and comfortable seating and close to shopping if you get bored waiting. More

by neildsim1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

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Employee Rating

I think the service dept is better than sales dept in customer service. My sales person didn’t even remember me the next day after I picked my new car up More

by carolynhennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Carolyn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 08, 2024

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Employee Rating

Friendly service people clean dealership had truck serviced and was pleased with their service will return for more work More

by Capt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Oct 09, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 04, 2024

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Employee Rating

Your typical used car dealership. They tell you what you want to hear and are full of xxxx More

by BLUESAGE55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

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Oct 04, 2024

Klamath Falls Toyota responded

I am not sure I understand this review, we take pride in offering quality products and excellent customer service. If this is not what you received while doing business with us, I invite you to please reach out personally. We are also committed to constant improvement so we would like to learn about why you feel this way, so we can help address it and improve our process'.

October 03, 2024

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Employee Rating

This was an awesome experience and everything was handled great. I would recommend them to anyone. More

by timboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Oct 04, 2024

Klamath Falls Toyota responded

Thank you, Tim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 03, 2024

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Employee Rating

Got me right in. Job done timely. Was disappointed they no longer have courtesy ride available. More

by BGRAY604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 02, 2024

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Employee Rating

Quick easy great service. Sales person was very knowledgeable and awesome to work with. Process was quick and easy. More

by IVERSONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado

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Oct 03, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 02, 2024

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Employee Rating

I received great and fast service when purchasing my new 2024 Corolla. We love the car! More

by LILTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado

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Oct 02, 2024

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2024

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Employee Rating

Went above and beyond to make my repairs and did a quality and timely job. Couldn’t ask for better! More

by Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe. Service Coordinator

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Oct 02, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. Matt, Joe, and our team appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2024

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Employee Rating

From out of town and they got us in right away, so was very grateful. Our service representative was very friendly and courteous. Appreciate the coffee and snacks while we waited. We love our RAV4 Prime! More

by Angelece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2024

Klamath Falls Toyota responded

We are pleased to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your RAV4! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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