Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 2

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
180 Reviews
4.7

180 Reviews

Write a Review

180 Reviews of Matt Snipes

April 07, 2026

Dealership Rating
Employee Rating

Once again, it’s a great place to do business. I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Klamath Falls Toyota responded

It’s always a pleasure to welcome you back. Matt and our team are glad we could keep your Toyota Tundra running smoothly. Thank you for your ongoing trust. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 27, 2026

Dealership Rating
Employee Rating

They have good customer service and were quick and efficient with my oil change. I would recommend them and definitely will be back. More

by Oregon life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 27, 2026

Klamath Falls Toyota responded

Thank you for recommending our service team and noting the quick, efficient oil change on your Toyota Sienna. Matt and our crew appreciate your confidence and look forward to assisting you again soon. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 26, 2026

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I love being able to trust my Toyota Tacoma repair service person will do their best.on my vehicle. More

by MITTENS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 26, 2026

Klamath Falls Toyota responded

Thank you for trusting our service team with your Toyota Tacoma. We’re glad our technicians could deliver the high-quality care you deserve. We look forward to keeping your Tacoma performing at its best. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 18, 2026

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The only place that I will have my Toyotas serviced. The Staff is great and knowledgeable about their vehicles. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Francisco,

Mar 18, 2026

Klamath Falls Toyota responded

Thank you for choosing us to service your Toyota Tundra. We’re glad our team’s expertise with Toyota vehicles made your visit a positive one. We look forward to helping you again whenever you need service. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2026

Dealership Rating
Employee Rating

Great customer service. Was able to get my vehicle in early and all the service done to specifications. More

by BIGCHRIS139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Klamath Falls Toyota responded

It’s wonderful to hear that Matt and our team were able to fit your Nissan in early and complete the work to your exact specifications. Thank you for recognizing our customer service. We look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 20, 2026

Dealership Rating
Employee Rating

Replaced engine and other damaged components on '24 Tacoma. Although the process took almost 3 months, Ihave had no issues despite it being a major issue. The vehicle was returned detailed and as goo More

by TFERRELLXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Martinez

Feb 20, 2026

Klamath Falls Toyota responded

Matt and our service team appreciate your patience while replacing your Toyota Tacoma’s engine and restoring other components. We’re glad the thorough detailing and repair work left your vehicle running smoothly with no issues. Thank you for trusting us with your Tacoma. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 03, 2026

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Employee Rating

Service team greeted me as I checked in. Communication was clear and easy to understand. Servixe took an adequate amount of time due to the long line of vehicles ahead of me. No complaints h More

by Saskuaj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Klamath Falls Toyota responded

We’re glad our service team provided a friendly check-in and clear communication during your Chevrolet service. Thank you for your patience through the busy schedule and for the 5-star rating on service and parts.

January 31, 2026

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All went well. I was very pleased and impressed. Your service was speedy and thorough. More

by PCOOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jan 31, 2026

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 29, 2026

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Employee Rating

Never got a call text till 5:50 pm due the person working on the vehicle 🚗 didn’t not turn the slip of finished rush out to go home wish cause to loose 4 hours of work as only depends on my vehicle to move More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 18, 2026

Dealership Rating
Employee Rating

Good communication and service on my 10,000 mile maintenance. They replaced the air and cabin filters. They also updated the software. Prior to servicing, my dashboard had a TPMS (tire pressure More

by CHUCK.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jan 18, 2026

Klamath Falls Toyota responded

Chuck, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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